Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

Cecile M.
May 14, 2025
They deserve a zero
They deserve a zero. They have not paid any of claims. My vet and I sent them all the notes and info they requested then they claim they were unsuccessful obtaining them!! They are full of it! This place is a scam! You pay them premiums but when it's time for them to pay, they find any false excuses to deny your claim. Avoid doing business with this place. I will be canceling and go somewhere else.
Response from Spot Pet InsuranceMay 14, 2025
Hi Cecile. We continually strive to deliver the best experience and apologize if your recent experience with us have fallen short of that. Our team is actively looking into this and will reach out directly to address your concerns
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Karen
May 13, 2025
Spot insurance is fantastic
Spot insurance is fantastic! The app is easy to navigate and provides quick response & reimbursement for even wellness check-ups! I’m very happy we chose to use Spot to insure our puppy as it gives us peace of mind to keep her healthy!
Response from Spot Pet InsuranceMay 13, 2025
We love hearing this, thank you for sharing, Karen! Wishing you and your fur family good health. ~The Spot Family🐾🐾
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Dee C.
May 13, 2025
Quick refund
I'm very happy with Spot Insurance.
Response from Spot Pet InsuranceMay 13, 2025
Thanks for choosing Spot to protect your furry family! 🐾
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Dale C.
May 13, 2025
A little more help
Wish a little more towards fees.
Response from Spot Pet InsuranceMay 13, 2025
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us to discuss coverage if you have any questions ~The Spot family 🐾🐾
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Kristin S.
May 13, 2025
Quick and easy claim processing
The process of filing a claim was super easy and the payment was received within a week right into my bank account. Super happy with this company!
Response from Spot Pet InsuranceMay 13, 2025
Hi Kristin, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
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Joseph T.
May 12, 2025
Customer agent was nice and informative
Customer agent was nice and informative
Response from Spot Pet InsuranceMay 12, 2025
Hi Joseph, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
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Michael P.
May 12, 2025
I purchased medical insurance for Primo…
I purchased medical insurance for my fur babies years ago. Hoping never to have to use it. My Primo has recently experienced vision problems. After 3 visits to the vet. I paid $1500 in vet fees. Having a $1000 deductible. I was surprised how quick Spot reviewed my claims and approved services and reimbursement.
Response from Spot Pet InsuranceMay 12, 2025
Hi Michael, We’re so glad you had a positive experience and got your dog the help that he needed! Wishing you happy wags! ~The Spot Family ❤️🐾
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Curtis G.
May 12, 2025
Quick and easy submission
Quick and easy submission
Response from Spot Pet InsuranceMay 12, 2025
Hi Curtis, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
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