SpotOn FenceReviews of spotonfence.com

So far we are extremely pleased with our experience with the collar and the company. Our dog seems to be learning his boundaries quickly and he is doing well with the training. We, the humans, had a bunch of questions though, and I cannot say enough about how responsive the customer service has been. They emailed back quickly when we emailed them. I used the chat feature this morning to get an answer to a quick question, and yesterday we had a super helpful phone call with Will from customer service. He went through troubleshooting some problems with us and didn’t make us feel stupid. We are very happy so far with our purchase.

Easy to set up and use,

Awesome fence. Easy to use Easy to train your dog. Works great

We’ve had our collar for about six months now. We live in the country with thick woods, and not many neighbors. We had to get rid of two dogs because we couldn’t keep them from going after baby cows and chickens, etc. I was skeptical because technology is often frustrating to me. There was a little bit of a learning curve to get the fence set exactly how we wanted it. But, you just try again till it works perfectly. I love having one fence for when we are gone during the day, and another one when the kids feel like exploring in the field with him. It took almost no time to train him on it. And, he is just the happiest dog ever now. I thought he might hate it, but he loves putting it on, it means he gets to go out and be free. After a month we had no more escapes, and for the last four months I keep it turned down where it only vibrates and never shocks him. He’s crossed once or twice when he gets startled by something or is chasing something and forgets. It’ll buzz and he’s back in the boundary in less than a second. Once or twice something went wrong, or I couldn’t figure something out and their customer service was awesome. They have an AI that’s very good, and then they follow up by email shortly after to make sure you got the help you needed. One time it wasn’t charging and I called, they quickly resolved the problem and were super easy to talk to (and I don’t like talking on the phone). It is expensive, but I would invest again without hesitation. I really couldn’t be happier, and neither could my dog.

The SpotOn GPS-based system and cellular subscription service give us peace of mind and give Jake, our Schnauzer, full run of the backyard. He quickly learned his boundaries, and now, even if there is a herd of deer in the adjoining field, we can let him out to bark at them from the safety of our own property. In the unlikely event that Jake strays from our property, knowing that we can track him with a cellular signal is most reassuring.

We like how we can use the collar at different properties. Very accurate. Able to give manual tones/vibration/correction.

No customer support that is effective. I’m sorry if you bought one of the original or last year’s collar. They will not help you with the issues. They put one firmware update out and that was just a bandaid fix on a severed arm type problem.

Collar works great especially since the cell service is very sketchy where I live but using gps satellites it works fine.