SpotOn Fence Reviews | Read Customer Reviews of spotonfence.com

SpotOn FenceReviews of spotonfence.com

4.2913 reviews
Pet Services
Manchester

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SpotOn Fence

About SpotOn Fence

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.

SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: spotonfence.com
Website: spotonfence.com
Category: Pet Services
Location: Manchester
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpotOn Fence reviews

913 approved reviews, newest moderated first

Hope C.
May 22, 2026
Great for 22 pound Mini Aussie
The day my dog ran out into the road after cars almost getting hit at the place we just moved to, was the day I ordered Spot On. We have a 22 pound mini aussie who loves to heard, but also does not do well on a leash. We wanted him to be able to roam with peace of mind! We were concerned about him being smaller and collar being hefty but he does great with it and doesn’t seem to bother him! After training him on it for 2 weeks as the videos suggested, it’s saved him twice now from running into the road at a school bus. The only thing that seems to be meh about it is sometimes the line of where it beeps moves a bit. With the time and proper training he responds well to the beeps as a high drive dog. So grateful for this product!
Response from SpotOn FenceMay 27, 2026
Thank you for your review of the SpotOn collar. We are so happy to hear you are loving the system and it has given you some peace of mind. Your fence line moving is GPS drift, and we observed 3-10 feet with Omni and 3-6 feet for Nova. To ensure GPS drift does not affect containment or allow your dog near the road, we reccomned placing your fence line 15 feet away from any hazards like roads or ponds.
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Susan P.
May 20, 2026
Great product
Great product, great customer service.
Response from SpotOn FenceMay 27, 2026
Thank you for your review!
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DAVID S.
May 20, 2026
Feed back you wanted
First off, thank you for wanting feedback. This would be a much better product if the fence did not move up to 10+ feet. The collar design is poorly made and somewhat cheap. This product may be better suited for use in a large open field where movement is less of a concern. At this point, I can’t say I would recommend this product.
Response from SpotOn FenceMay 27, 2026
Thank you for providing an honest review. All GPS units will experience drift. The Omni collar is observed to have 3-10 feet, whereas Nova drift has been shortened to 3-6 feet. We would like to look into your collar and help resolve any issues you may be facing. Please contact our support team by email at [email protected] or by phone at 603-488-1504. Hi David, We have an update for you! We have released new collar firmware that may help with the drift you have experienced. This collar firmware update should enhance performance, particularly GPS precision. If you haven’t already, please open your app, connect to your collar via Bluetooth, and install the update to take advantage of these improvements. If you have any questions or need assistance, don’t hesitate to reach out to our support team at [email protected] (available every day) or 603-488-1504 (M–F 8am–5pm, Sat 8am–12pm EST). We’re here to help!
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Catherine B.
May 20, 2026
WORKS SO GOOD!
It works so well and has been completely worth the investment! Way cheaper than installing a fence. We use it at home and in other places we visit often, and it gives us peace of mind knowing she won’t run off. Our brittany spaniel learned how to use it so quickly, too! I also love that there is no additional monthly subscription to use the basic features.
Response from SpotOn FenceMay 20, 2026
We're thrilled to hear you are loving the system and that it has given you peace of mind. Thank you for the review. Should you ever need help, have questions, or just want to chat, please reach out. We are always here to help.
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Deborah M.
May 20, 2026
We have had our collar for three years…
We have had our collar for three years now. Best investment we made. We love that if we have any issue we can call and talk to a real person.
Response from SpotOn FenceMay 20, 2026
Thank you so much for the review and for trusting us to keep your dog safely contained in the area you allocated.
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Michelle N.
May 19, 2026
The first collar i received was not…
The first collar i received was not working correctly..this was very frustrating. When I realized it was collar and not me, I contacted right away. The most amazing staff walked me though some testing of collar and stayed on phone with me following step by step. When we realized there was issue with collar, they immediately sent me a new one! Very happy with services! Cant wait to get started!
Response from SpotOn FenceMay 20, 2026
Thank you for sharing your experience and review. We are happy to hear that the team was able to provide you with troubleshooting steps and a replacement collar. Once the new one arrives, please don't hesitate to reach out. We are more than happy to walk you through the setup while answering any additional questions.
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Kevin
May 19, 2026
Great tool for your dog
Great product! My dog and I love the freedom it affords us on our 2 acre property. I live in town so it is important to stay contained. Never has past set boundaries. The only reason not 5 stars is I have to reestablish connection at least once a week it takes 10+ minutes sometimes. I have lost connection 2 or 3 times during use but my dog is acclimated to the boundary and stayed in.
Response from SpotOn FenceMay 20, 2026
Thank you for your review of the SpotOn collar. We are so happy to hear that the system is giving you peace of mind while also allowing your dog the freedom they deserve. We are happy to look into the cellular issue and any potential other issues you may be facing. Please reach out to the support team so we can troubleshoot the issue with you.
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Heather
May 19, 2026
I have still not been able to get the…
I have still not been able to get the collars to work! At all. They never beep or anything waste of money they have not worked since day 1.
Response from SpotOn FenceMay 19, 2026
We are truly sorry to hear your collar is not working and you are having a hard time with the initial setup. We would like to investigate this issue further. Please contact our support team by phone at 603-488-1504, Monday - Friday from 8 am to 5 pm EST and Saturdays from 8 am to 12 pm, or email us 7 days a week at [email protected] Hi Heather, We have an update for you! First off, we want to thank you for sharing your experience with us. We can imagine how frustrating this situation must be, and we’re genuinely sorry for any trouble this caused. We take these matters seriously, which is why your SpotOn Nova collar has an update available that should enhance its performance, particularly with GPS precision. If you haven’t already, please open your app, connect to your collar via Bluetooth, and install the update to take advantage of these improvements. If you have any questions or need assistance, don’t hesitate to reach out to our support team at [email protected] (available every day) or 603-488-1504 (M–F 8am–5pm, Sat 8am–12pm EST). We’re here to help!
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