SpotOn FenceReviews of spotonfence.com

Good Concept. Poor Execution. we own 2 collars. Customer service is horrible. JC gives vague answers and assumes customer does not understand, when in fact he is just trying to justify poor technology. First collar has a 1 year old sim card-this collar does NOT track. Second collar tracks ok. JC claims that we chose the singular tracking cell service on the first collar and the omni on the second-Even though we chose the same cell plan for both collars. The fact is the sim was updated and the first collar contains the OLD VERSION of the sim card. Second this collar has the omni sim card. there is no explanation on the website when choosing cell plans. Customer service should be offering to replace collar with bad sim card-not advising that I return the new collar!! The new one works the old one does not. This collar is marketed for livestock guardian dogs-the collar clip needs to be a BUCKLE not a plastic clip. they break. Third the battery needs to be interchangeable for a working dog-predators do not have predictable 2.5 hour down times. fourth lots of vague answers about the tracking is not accurate and not recording in the app or disappearing, app started blinking after second collar was added, would appreciate a call from the engineer Jung Vivathana. Response to your reply. EXACTLY..not good technology in first collar that is 1 year and one half month old purchase daye 11/14/23 and you blamed MY CHOICE of cell providers when it is a faulty collar.

The collar works. My only complaint would be GPS accuracy and delay in showing my dog position. Sometimes it take 10-20 minutes to locate him. I think it’s because he maybe in one place and not moving and the collar goes into standby. Once the collar wakes up he can be completely in a different area of the fence or even out of bounds. We have about 3 acres in use for his containment. To be honest we had spot on collar and it was very accurate but there down fall was it only issues static warning one time if he got out of bounds. Our dog is very stubborn Pitbull/Rottweiler mix and take a little more static to get him to return. Halo seems to have that by applying longer range of static. But the collar could have a higher static setting for him. But overall he minds Halo better than SpotOn. So GPS and static levels earns the 4 star rating

Instructions were clear and understandable. Set up was easy. Train your dog with each level like it says for the amount of time it says and it’ll work great. My Australian Shepherd learned it quick with minimal corrections. Now he won’t go past the first beep. Great product.

This was a great product and did the job. Simple to use. Great support and streamlined app. Ultimately, however, we did not keep it. We have 2 full-time outdoor dogs on ten acres that require continuous monitoring. We did not anticipate the 24-30 battery life that requires 1-2 hrs of charging pretty much daily. This presented a challenge, particularly when someone would stop in for checking dogs while we were away. If this system had a second battery or collar to change out….it would be worth the price, but the reality just didn’t justify it for us. I hope it is something that Spot-On considers and addresses very soon.

Product not worth the price tag. Battery does not stay charged long even when turned off. Even trying to schedule every morning to bring collars in and putting them back on at night. The notification for dog outside boundary is so far lagging they were a mile up the road before I received the alert. Tracking stops after 4 hours outside of the fence. During training the dog pays more attention to the sound from my phone than the sound of the collar and needing to have headphones connected to phone while training is not practical. Gps drift is too inconsistent during training so much so that when the different beeps go off it can't tell the 2 apart the warning and the no go zone. When outside the fence line there should just be a speaker with a voice command as it is not different enough for the dog to make correction. There are a lot of updates that need to be made for this price tag. I can go out and buy a cheap phone and attach it to them and get better results. Very disappointed and feel like I've been robbed.

I love the concept of the collar - not having to bury wire in the ground, it’s portable, don’t get penalized for returning to their area after breaking out. What I don’t like is that the perimeter does float quite a bit throughout the day. So much so that I have several versions of the fence and have to change them up. Also I wish the collar had a light on consistently to let you know it’s active. It took our pup a little bit to learn the boundaries but she is doing good on it. We have lots of deer, squirrels, wildlife in our yard and despite her desire to chase them she will run full tilt at them and stop at the edge. Out front towards the road is my concern she weighs the risk and reward when people are walking by or across the street - we live on a fast road and my biggest fear is her taking off after humans because she loves to see people. I don’t trust her enough to be outside alone - we have had it for about 3+months she just turned 9months this week. We are working on impulse control but with the fence perimeter shifting (more than 10’) I am really concerned about her not understanding how it changes and bolting through. I do think in time she will do well with it - certainly cheaper to than a fence and keeps the open look which is nice.

Your collar and system just work! We are very happy with keeping our dogs where we want them!

Unit, simple, compared to the competition much better performance