KAREN V.
Rates true to promised
Whenever we have needed customer service, it has been quick response and taken care of any issues we've had. Also, the rates have been true to promised. thanks.

SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
594 approved reviews, newest moderated first
KAREN V.
Whenever we have needed customer service, it has been quick response and taken care of any issues we've had. Also, the rates have been true to promised. thanks.
Stockholm Pie and General S.
The effort it takes to get responses and to get help is sometimes amazing. Emails can go unanswered for days and days and do not typically get a response until I try again, over and over.
Brandon
Had issues with terminals, customer service was no help. Overall poor company to deal with if you are running a business.
Response from SpotOnDec 1, 2021
We are sorry to hear about the issues you experienced, Brandon. I alerted our team as soon as your review came in, and it looks like we've been able to get in contact. Please accept our apologies for the difficulties with your terminal. We are constantly expanding our customer service team and product features, and we hope to be able to work with you again in the future.
Tommy Convenience S.
Excellent Business and service
Tostadas
Had a great experience with the transition to this POS system. My rep, Paul, was outstanding and has helped me every step of the way. They’ve done everything they said they would do. The one thing we need them to do they are currently working on and keeping us updated. Highly recommend.
Stockholm Pie's Pie Plate C.
can take days upon days and multiple follow ups to get any response at all on issues.
Payless Rooter & Mato P.
this is the worst system ever- i tried to talk to different people how it was not user friendly. customer service is rude and unhelpful. I have canceled my subscription 4 x and still shows a active subscription. do use this service
Studio P.
Great company and easy to work with! They’re very helpful when needing any questions answered. Highly recommend! The system is easy to adjust to as well!