SpotOnReviews of spoton.com

By far the absolute worst. I would rate it negative stars. If anyone runs a successful buisness with employees you know that they make mess ups and sometimes you need to adjust a payment or a quick fix. Spot on makes you call them and you lose minimum 20 minutes per mess up trying to fix the issue that 99.9% of other pos systems allow you to fix instantly. They want you to login with the account holders let 4 of social and birthday and buisness number and birthday and the person who sold you the equipment. NO LIE all that just to Get them to help you. They never take responsibility for their mistakes. Please people do not get this system. **** THE RESPONSE says a lot of solutions are available through the back end. Please hear me out people with restaurants that get busy. THIS IS NOT WORTH YOUR MONEY! They do not offer solutions that have been available since the early 2000’s. They always blame things on glitches although they sale you things to prevent these glitches. I don’t know how anyone gave them more than 2 stars. Will review on TikTok to show problems.

Never meet any deadlines or dates for install. Glad it’s no contract. Prob will sign with aloha , yes a lease but better then what I’ve experienced

Very good thank you

Ashley Carter Sims did a great job in resolving the issue we had on 12/14/2022 with our deposit in Quick Books. Thank you Ashley!

I signed up with them. They debited my account for the card machine. The guy that signed me up never would answer his phone again and now they refuse to give my money back. Never had a single transaction through them. They are a terrible company and thieves

I gave the company rep a copy of my previous card provider's statement. He claimed he could save me $2500.00 per year. In the first full month it cost me $500.00 more than what my previous provider would have charged for the same dollar value in transactions. When I call the SPOTON rep he said, "Oh, they messed something up in corporate. I'll get you a refund." I waited to hear from him for about two weeks than went back to my previous provider. When I went to close my Spoton account they charged me $470.00 for the card machine because I canceled under a year. Heck, I couldn't afford the extra $500.00 per month in fees anyway.

We have been losing money,no help and left with no anwsers for the past months. They lied about the price, taking extra money and most importantly their equipment is not working! Do not buy their services. We will be leaving their services form our restaurants and tell our towns around us too.

Just a mess! Avoid this company!