Paul R.
customer service
Time on hold was about half a minute, issue resolved with friendly customer service.
Response from SpotOnMar 27, 2023
We love to hear it, Paul and we’re proud to support you and your business.

SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent

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Excellent
594 approved reviews, newest moderated first
Paul R.
Time on hold was about half a minute, issue resolved with friendly customer service.
Response from SpotOnMar 27, 2023
We love to hear it, Paul and we’re proud to support you and your business.
Michelle D.
SpotOn has been fantastic as we've started our new business! We couldn't be happier with Jerry Wells! He always gets us answers right away and advises us on what the next step is as we grow. We asked him a question at 9pm and got an answer from him at 10pm the day before Easter! He is honest and a true pleasure to work with. Highly recommend SpotOn for any size business! Give them a shot at saving you money and the headaches.
Response from SpotOnMar 24, 2023
We love to hear it, Michelle. We appreciate your feedback - we’re here to work with you, for you.
RG D.
Very professional and helpful!! SpotOn is all they said it would provide its great!! Highly recommend their service!!
Response from SpotOnMar 24, 2023
Thank you for the shoutout, RG. Small businesses are at the core of their local communities, and we’re proud to help support them and the people who run them.
Bohicas
Used many but with spoton I hit the light at the end of the tunnel....3 years with them and can honestly say there is no other for me...
Response from SpotOnMar 15, 2023
That’s music to our ears! Thank you for your feedback. We look forward to continuing to help you grow your business.
A F.
Best easiest system in the market Shura is the best knowledgeable and will go above and beyond to help you , even if not his department
Response from SpotOnMar 10, 2023
Thank you for your kind words. We’re proud to help support you and your business.
Anthony
Steven Santana was very courteous , helpful during our conversation today.
Response from SpotOnMar 8, 2023
Thank you for the shoutout, Anthony. Small businesses are at the core of their local communities, and we’re proud to help support them and the people who run them.
Charandasv
Had a very good service with Steve Santana, he is very profesional!!
Response from SpotOnMar 8, 2023
We love to hear it and we appreciate your feedback - we’re here to work with you, for you.
Tylie G.
I was really pleased for the service received by Shura. He was very professional, kind and caring. He got my issue resolved quickly. I highly recommend this company for the excellence in service received.
Response from SpotOnFeb 22, 2023
Thank you for the shoutout, Tylie! We’re proud to help support you and your business.