SpotOnSpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
594 approved reviews, newest moderated first
Colby J.
Top ten, always responsive and cares! Nick is real and will make sure the vision of his guests is taken care of!
Response from SpotOnAug 25, 2025
Thank you so much for the wonderful feedback, Colby! We love hearing how Nick goes above and beyond to make sure everything is taken care of.
Brittny G.
Point of Sales system is straight and direct, and easy to use. Customer service has been top notch. They walk you step by step on any troubleshoot issues and always call you to confirm the problem has been fix. Our go to guy is Nick, and he thoroughly fixes and examines any issues we have, and is always quick to respond.
Response from SpotOnAug 25, 2025
Thank you for sharing your experience, Brittny! We’re so glad to hear that you find the system easy to use and that our customer service team has been there every step of the way.
Patricia
We've had a wonderful experience working with Ivan Monroy our POS account assistant. From the beginning, he has been attentive, knowledgeable and incredible supportive. Whenever we've had questions or needed help with setup, training or troubleshooting he is always been quick response.
Response from SpotOnAug 25, 2025
Thank you for the kind words, Patricia! We’re so happy to hear that Ivan has been such a supportive partner for you from the very beginning.
Annie C.
Mo from client success is great! Love the support he provides! Is the biggest reason we stuck with SpotOn and figured it out
Response from SpotOnAug 25, 2025
Thank you so much for sharing this, Annie! We’re thrilled to hear that Mo has made such a positive impact on your experience.
CHULA T.
10 stars ⭐️, we are a very busy Taqueria in San Diego, needed a complex taco modification label printing dynamic, these 2 techs listened, analyzed, asked questions and made every single detail possible… true heroes when comes to efficiency and knowledge. Thank you SpotOn for great people who know how to treat meticulous customers.
Response from SpotOnAug 21, 2025
Thank you so much for sharing such a thoughtful review, Chula Tacos. We know how important efficiency and accuracy are for a busy Taqueria, and we’re thrilled our team could deliver the exact modifications you needed. We’re grateful to have you in the SpotOn family and look forward to continuing to support your success in San Diego!
Nolan B.
Jason Fochek from the Revenue Growth Department went above and beyond for us Today. He was patient, listened to questions, answered everything i had questions about, and even enlightened us with some new stuff we weren’t aware of. It’s people like Jason why i made the switch from Toast to Spot On!
Response from SpotOnAug 15, 2025
Thank you for your kind review, Nolan! We’re thrilled to hear that Jason went above and beyond to ensure all your questions were answered and even introduced you to new features. His knowledge and dedication are exactly what we strive for, and it’s wonderful to know he played such a big role in your switch to SpotOn.
Alfonso C.
Got great service from Iván Monroy, and very helpful with Spot on loyalty, QR codes, menu, and creating marketing campaigns. Thank you!
Response from SpotOnAug 15, 2025
Thank you for your kind words, Alfonso! We’re so glad to hear that Ivan was able to assist you with loyalty, QR codes, menu updates, and creating marketing campaigns. His dedication to helping our clients succeed truly shines.
WAGNER L.
This 5 star review is for Ivan Monroy. He was very helpful, friendly and very knowledgeable. I have not had this type of service with any other representative since I have been with Spot On.
Response from SpotOnAug 15, 2025
Thank you so much for sharing this feedback, Wagner! We’re thrilled to hear that Ivan provided you with such friendly and knowledgeable service. Delivering this kind of experience is exactly what we strive for, and it’s great to know Ivan made such a positive impression.