Sportsman's GuideReviews of sportsmansguide.com

I have been charged $162.98 on April 27th for the purchase of the case of canned chicken. I have not gotten any response and am concerned that I may have been ripped off. So far, I've just gotten the auto-response but no actual answer. I just want to know, am I actually going to receive what I ordered or shall I pursue a refund?

I would give them zero stars except it is not an option. I ordered 500 rounds of 223 on March 22. At that time their website said 2 - 3 day delivery, then I get an email that says 7 - 10 days, then after that passed, another email saying April 24. On April 28 I ask where the shipment is and am told the new delivery date is June 12, but to quote an email from Savanna, "dates is never a promised date". These people have no concept of customer service. I am canceling my order and asking for all my money back.

Never buy anything from this company. They are scam artists and will steal your money. I ordered a tall ammo can for tool box and it was never delivered. No one will answer phone or refund my money. DO NOT MAKE THE SAME MISTAKE I DID!!! SPEND YOUR HARD EARNED MONEY SOMEWHERE ELSE!!!!

I have emailed you several times and I'm really getting mad because you won't respond. I placed a order on March the ninth and it was but on hold but you refuse to tell me when I will get it.I paid for it,I demand an answer

I've been a customer of Sportsman's Guide for over twenty years. I have never had an issue with any services, product listing or durability. Go to their website pull up the good, not so good and down right ugly reviews on several items, see for yourself people's opinions. Buy something and check them out. Remember they are clearance style business. Some goods are here and quickly gone. Never to be seen again. While a lot of items are a staple in their catalogs.

Wrote customer service multiple times about the address not being correct and was told to contact FedEx to change the address. Contacted FedEx and was informed that the shipper had put a restriction on the package and only they could do it. Emailed sportsman's guide again asking them to please update the shipping information. Still no answer back from them on that. So packages are now sitting at FedEx more than likely going to be returned to the sender. Already informed Sportsmans Guide that my bank will be called for fraudulent charges seen as they are unwilling to keep up their end of the deal. It's like pulling tooth and nail to get any GOOD customer service from them. On top of all this, they charged me 2x on my 4 pay order and took out all my discounts therefor charging me full price for everything. Also, they sell items they don't even have in stock and expect you to wait around for months. Just a scum of the earth company and will not do business with them ever again. Anybody who reads this please stay away. I went off of old reviews hoping that they'd still be as good but surprise they are not and now I'm paying the price.

Ordered an item over a month ago. After a month of silence I reached out to customer service (had to wait 3 days for a response) only to be told that the item was not in stock. That's not what their ad said... They want me to wait months for an item they very quickly took the money for, or cancel and pay a 15% restocking fee for an item that could still be on the production line. Absolute scum.

I haven’t bought a lot maybe 3 orders but quality has been good and shipping has too. But the last order I made a mistake thinking I didn’t get my entire order and notified them. When I found that I did have the whole order I notified them of my mistake but they shipped replacements anyway I couldn’t expect or ask for more If you haven’t tried them, just give them a chance This is my store for outdoor items from now on.