Sportsman's Warehouse, Inc.Reviews of sportsmans.com

Made an appointment 3 weeks ago to sell a rifle. Showed up for my appointment, but the person (LANCE) the only person to approve purchase is not there. Move on to my second appointment, gun pick up (same day)… they say I have been “delayed”. Zero notification until I showed up for two appointments they scheduled. Customer service 0. Professionalism 0. This is my second bad experience with the gun department. I live in a place where there are two gun stores… Of the two, SW was the only one to carry the gun I wanted… SW average rating is 1.7 only because 1 star is a low as it goes as stated in many reviews.

Bought a gun safe online through Sportman’s, bought $600 in accessories for said safe, a week later when it was supposed to be available for pick up my order was cancelled due to “no inventory”. This was my first purchase through SW and I will NEVER return. Absolutely asinine.

I would give ZERO stars if available!!!!! Ordered a gun, added to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska. BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!!

Nothing but professionalism and knowledge and experience in the ammo that I was obtaining so all in all they were quick service and treated me well and provided me with the ammo that I needed for my trip thank you sportsman's

There was nothing wrong with the assistance inside the store. However, we later received an email from the store saying " we'll save our stuff for us" We never bought anything nor have information to anyone. It is EXTREMELY creepy to be tracked like that. I won't be returning to the store.

I couldn’t be happier! Purchased a pistol package on Sept. 4th, 2025. I picked local FFL to ship to. Gave Sportsman Fulfillment email address to send for FFL. After you purchase, you will see “contact customer service” They answer right away ! Gun package shipped Sept.8,2025 . Arrived well packaged to my dealer Sept.10th, 2025. NOTE : They are legit but NOT a lot of communication. No address, no phone#.only email. That’s why they can give the better price ! Large warehouse has many in stock items . If you follow the system , you will get your items fast. If you want a GREAT PRICE ! Follow the procedure after you make your purchase. You WILL be contacted right away and be happy ! If you can’t then pay more elsewhere.

Ordered a gift but Sportsman's Warehouse didn't notify me they had insufficient inventory to fulfill the order until a week later. Then they sent me a discount code for a few dollars off a purchase of $50 or more and the product is *still* listed on their website. No thanks- you can keep your measly code, I'll be shopping elsewhere.

If I could give a ZERO, I would. DECEPTION Warehouse is more of a correct name. Tried to make a purchase of a long gun yesterday, and was led to a REWARD program, that actually opened a Credit Card, unbeknownst to me. Which pulled a Credit report, etc. To top it off, gun was apparently not available for shipping as I originally requested. Will be reporting these people to the BBB. Also don’t bother calling customer service, answered by Mohamed and Company, and they hang up on you. Total s$it show. BEWARE!