SportRxReviews of sportrx.com

Customer Service!!!! Customer Service!!!! AMAZING!! Bought Sport RX prescription inserts and could not have been happier. The product is amazing works perfect and totally hassle free. Even better was Joyce from Customer Support, she did everything in her power to make sure the product was right and showed up on time!!! Thanks

The customer service- particularly Ellie - was what made my experience outstanding. As I understand it, their prescription lens crafter had trouble with the recommended coatings, which pushed my delivery date past my departure date for our ski vacation. Ellie was dogged daily in informing me of what was happening, and eventually finding a workaround to save my vacation!

I went back for my new sunglasses and they are just as helpful and knowledgeable as they were 4 years ago when I first found them. They have plenty of styles to choose from and he went over all my options clearly. He even gave my current glasses a tune-up while I waited for new pair to be made. I picked up my glasses today and they are perfect! I had a great shopping experience, Thank you SportRx!

SportRx customer service was outstanding. Easy to engage, very knowledgeable and extremely responsive to all of my questions. Would 100% recommend SportRx based on my experience.

Ray was awesome. Really did and outstanding job of helping me through the process which was a little challenging for me. Couldn't be happier.

Joyce in your Customer Service department has made a repeat customer out of me! In my case, that is really saying something because I actually had a really bad order experience. I am today receiving a pair of prescription Oakleys that I ordered over a month ago! But thanks to Joyce's diligence in keeping on top of the status, I know that the delays were not the fault of SportRX. There were delays both due to weather, one at the Oakley lab, and another that caused the (already delayed) order to be lost in shipping! But Joyce took the trouble to call me throughout this, to let me know the status as it unfolded. I'll be back - thank you Joyce to helping me to understand the very unusual circumstances with my order.

I have bought from SportRX on a couple of different occasions. I had never had a problem in the past. This time I had a problem, not because of them, my glasses RX was filled correctly. My doctor transposed the RX. After a 2nd doctor visit, I contacted Sport RX and explained my issue. They gladly offered to remake 2 pairs of glasses at no charge even though the error was not their fault. That is customer service!

I have gone through many many optical from both online and local and I'm glad to say that sportsrx is among the best! Their lens quality is top notch. The customer service is unbeatable and most importantly their opticians knows their stuff. I ordered prescription lenses from them that came in very quickly and very well made. Would recommend!