Explore the outdoors with the best technical footwear, clothing and accessories for climbing, hiking, trail running, skiing and mountaineering from La Sportiva.
La Sportiva (sportiva.com) has 179 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Chiara V.
Mi sono sempre trovata bene con i prodotti de La Sportiva, gli ultimi scarponi Gore-Tex acquistati, li ho utilizzati in campo a lavorare con i cani per 3 mesi e 3 volte forse a percorrere i boschi delle mie zone, no roccette solo sentieri, la suola si sta scollando. Non ho fatto grandi camminate. Scandalosi.
Marina D.
Similarly to some of the other reviews on this website; I am based in the UK and I bought a pair of shoes directly from the La Sportiva website and there was no mention of additional surprise customs costs due to not being in the EU. Customer service is appalling directing me to the T&C page to find out about customs. There needs to be complete transparency with regards to costs when purchasing a product as that will inform decision to purchase the product in the first place.
Kingink
Bought a pair of Ultra Raptor Mid GTX boots in a sample sale a couple of years ago. After a few months one of the fabric eyelets on the ankle cuff detached making it more difficult to tighten the boot. Later, the other ankle eyelets started to detach and are now hanging by threads. Also the ankle cuff material on one boot has now come away from the lower part leaving a gaping hole in the achilles area. If this is a sample of La Sportiva footwear, I'll be sticking with Scarpa in the future.
Dr F.
Really poor customer service. We bought new approach shoes for our son directly from La Sportiva as his size were not available elsewhere. Delivery speed was great. Issue came when we faced a £82 tax/import bill for the apporach shoes that cost £160. We are aware that there may be taxes as the UK is not part of the EU, but £82 is high/unreasonable. There is no suggestion of the high costs prior to orsder. We have never had this from any other mountaineering company before based in the EU. Contacted La Sportiva, but they did not care, just gave arogant reposnses. We will not be using La Sportiva again and will warn others in the community to avoid this company for the future.
A.S.
Bei einem der Boulderschuhe von La Sportiva, die mein Sohn gerade mal ein Dutzend Mal getragen hat, löste sich schon die Sohle an allen Seiten ab. La Sportiva war nach Reklamation über den Verkäufer Sport Okay nicht bereit, dies kostenlos zu reparieren. Es sollten 40 Euro für die Reparatur bezahlt werden. Das sei normaler Verschleiß. Dagegen spricht ja schon, dass es nur an einem Schuh so war, am anderen nicht.
T.R.M.H. H.
Good fit but short life.
Stacy B.
Worst Customer Service! Be cautious if you choose to buy directly from La Sportiva. I purchased a pair of running shoes directly from La Sportiva's website. The style was not a good fit for my foot, no support. I did try them on at home 1 time, did not take off any tags or do anything with them. Returned them, (by the way, you do have to pay to return anything to them). Received an email 3 weeks later, stating that I could not return them because they were dirty and worn, which is BS! I will no longer be buying this brand as I cannot support that type of customer service.
antonia C.
Ho acquistato da Cisalfa a Brescia 3 paia di scarponi la Sportiva, uno dei quali il NEPAL del costo di 600€ usati 10 ore e entra l'acqua. Mentre le altre 2 paia dopo poche uscite sono rimasta senza suole. A Cisalfa il personale nn si è preoccupato che ci fosse qualcosa k non andava l'unica cosa che sono stati capaci di rispondere k ero io che cammino male e li ho demoliti tutti io... 3 paia di scarponi... Una delusione.
