SpinLife.comWe are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
SpinLife.com (spinlife.com) has 1,230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,230 approved reviews, newest moderated first
Ken
I felt replies were slower than they should have been. When I'm ready to buy something, I act . . . took way too long to complete transaction. Ended up ordering before questions were all answered. I also feel the company is high $ and protecting themselves way too much should they make an error. Lop-sided liability. Where I live (city of 250,000) service tech took 2 months to repair prior purchase - don't pre-buy service plan!
Sid G.
Never got email for any type of discount code.Just this asking how you did Then placed order anyways and never got order confirmation I hope this order goes well Then ill let you know the rest Ugh
Response from SpinLife.comJul 26, 2022
Dear Sid, Thank you for your online purchase. We are sorry that you did not get your order confirmation. We have confirmed that we have the correct email address on file and that we have emailed to you several times now. Please check your settings as the emails may have gone to spam.
Eric H.
Impossible to get a representative. Shipping date pushed out almost a month after purchase which claimed shipping within a week. A fair deal of money sent to them, paid in advance, for them to be unresponsive and sneakily move the delivery date. Horrible experience.
Response from SpinLife.comJul 26, 2022
Dear Eric, We are sorry the ship date on your order was pushed out. The delay was caused by the global supply chain issues that many of our manufactures are facing. I do see that your order was canceled at your request as the item would not arrive in time for your needs and a full refund was processed. You are a valued customer and it is our hope that you will consider SpinLife for any of your future Mobility needs.
Lee S.
One problem I have is that of delivery. Items that I ordered lately have taken too long to ship.
JON V.
I have to say I was very impressed with the attention to my order . I placed an order for batteries for my power chair on Wednesday and got them by 1:00 pm . The very next day ! That’s service ! Jon Vance
Gayle D.
The process went smooth. Now just hope it’s what you say it is and not loud and noisy like some of the reviews I’ve read. I’m on a fixed income and need a good scooter
Michael W.
Found a product I've been searching for, am sad that it has a 2 week delivery.
Jeff H.
Ordered a EW-M51 and received the chair on 5/5/22. The chair has not worked correctly since it was put together by their "White Glove" service partner. They have given us the run around and refuse to correct the issue or provide a replacement. Serious liability issue and extremely poor service. Update + A rep came out and tried to say the chair's hesitating is normal and they refuse to answer my calls or respond in any way to take this unused chair back for credit Avoid this company.
Response from SpinLife.comJul 26, 2022
Dear Jeff, We are sorry to hear that you are encountering issues with your EWheels M-51.SpinLife takes very seriously any reported issues on product that is purchased from us. We work directly with the manufactures on all warranty and non warranty issues. Please reach out to our National Service Department so that we can obtain information from you so that we can assist.
