Irwin
It took 3 weeks to get replacement…
It took 3 weeks to get replacement batteries for the defective ones sent to me mid Dec. I made 32 phone calls most of which went to voice mail and all but 3 of them resulted in a return call. I will say that there was one 5 star rep from service dept ..Erick who truly put effort into resolving my issues and he did it with determination and a lot of effort on his part. He was also extremely knowledgable
Response from SpinLife.comFeb 19, 2020
Irwin - Thank you for your purchase!! I am glad that we were ultimately able to solve the issue, but I am sorry for the delay in delivering the batteries. I appreciate the feedback regarding Eric as he and the rest of our service team work really hard to deliver the best overall experience to our customers. I am sorry that in this case, we were unable to deliver you an overall excellent experience.


