Janice
Purchase with spinlife
Purchased a golden tech. Power lift chair I really felt I was going to receive my chair sooner and I got white glove. I realize now that the chair was shipped not from spinlife but from Golden tech. Then is shipped to the white Glove persons business who than sets up delivery. Given you throw a holiday in the middle of that what I thought was like a week could have been like two or three weeks in all had I not found a way to reach the company owner who came with his employee to bring me my chair thank you Tom from Tripeak repairs in Middleboro,ma so grateful as I had 1800 got junk remove my recliner that was my chair and my bed two days before and was using a smaller recliner that led to a mishap and a call to 911 to help me off the floor. So I give the credit to Tom for my getting my chair before the holiday.
Response from SpinLife.comJan 5, 2021
Thank you for sharing your experience, and were glad the technician was able to expedite delivery during the holidays. Normally White Glove Delivery adds 5-7 business days to the total delivery time. That may be extended based on location and other varying factors as you pointed out. We're also here to help if you ever run into any unexpected delays with White Glove Delivery, so don't hesitate to reach out to us if you ever need support with a future order! We have a full rundown on White Glove Delivery here (https://www.spinlife.com/en/Shipping.cfm#white-glove) and you can always contact our team for support right here (https://www.spinlife.com/about/contact.cfm).