Frank E W.
Only 1 out of 3 Items got delivered
Ordered 3 Items and today only the LED Light got delivered. The inline fan and the filter are missing. I contacted the support after coming home from work but unfortunately didn’t get a response. Maybe someone from spiderfarmer reads this. Edit: Everything has been resolved within a few days, thanks to Cynthya.
Response from Spider FarmerApr 12, 2024
Dear customer, Thanks for leaving a message here. We are sorry for any inconvenience caused. Has your problem been resolved? If not, could you please send us your order information to our email: [email protected]? We will help you solve your problem and give you a satisfactory solution. Thank you again for your suggestion, we will accept your opinion and continue to improve our service. We hope we can always provide our customers with good service as the policies advertised on our web. Best regards. Spider Farmer Customer Support Team