Spicy LingerieReviews of spicylingerie.com

Easy to locate items. Items are always prettier when I receive them and the quality is great. Except some popular sold out items make me sad not able to get them.

I purchased two costumes from this store, and the quality was absolutely terrible. One of the costumes even arrived with the underwear unstitched on the side. I returned all the items, including the accessories, without even opening their packaging. I followed all the deadlines and returned everything in its original packaging. However, the store claimed the item was used and refused to refund my money. I would never wear something of such poor quality. This company acts in bad faith to avoid processing refunds.

An unorganized and poorly run company. Shipping times are long and unpredictable and customer service poor

I have ordered many items from here. However, the last order I payed for 2 days shipping and received the item more than 10 days later. Ordered an item on the 20th of December payed for 2 day air so it would get here by the 29th. As of today the 27th has not shipped. Has quality items if you can wait 2 to three weeks for them.

Ordered three sets of lingerie from them and received two of the three with a note saying they would deliver the third. After a few weeks of 0 updates, I reached out on their customer service line and asked about the status. They responded back with “ We apologize for any inconvenience you have encountered. Please note that this has been voided/cancelled as it has been 29 days now since your order was placed. PayPal does have a policy in place that does not allow us to process payment after 29 days. You are welcome to reorder the item at any time if you still wish to receive it.” I would highly suggest ordering elsewhere. Delivery took much longer than I expected, lingerie was not accurately sized, material was cheap, and customer service is non existent.

I ordered a pair of shoes on 11/5 and paid for the 2-3 day shipping. I should have known when I didn't receive a tracking number that I wasn't going to receive my item yesterday. I have an event to go to today and really needed this shoes. There shouldn't be any excuses because I live in Vegas which is a 40 min flight from Ontario, CA. They don't answer the phones or my email either so I will disputing this with my bank. They didn't render services. This is the first and last time I ever order from this company.

Paid $30 for express shipping and it’s taking two weeks to get my order. “Customer service” refuses to do anything and just keeps repeating themselves about how it’s within the acceptable range.

Terrible company. Dishonest about fulfillment and processing times. Rude argumentative and abusive customer service. Refusal to escalate to a supervisor followed days later by response from management displaying the same rude behavior. Polite request for a quicker expedite responded to in very demeaning rude denial.