SperryReviews of sperry.com

Placed my order and ten days later hadn't received a tracking number. After no response from two emails inquiring where they were, I called service and was told they are out of stock. This company is mierda (shit)!

As a Sperry boat shoe customer for 59 years I am very disappointed at the poor quality of the last two pairs purchased especially in relation to the shoe laces breaking. I then purchased a replacement pair of laces with a needle which is very difficult to thread into the eyes of the shoe with the ridiculous needle which barely fits through the eyes.

00000000 if I could I worn Sperrys for over 50 years. I bought a pair for online and the shoelaces broke. they sent me the wrong type of shoelaces to repair them. No refund for shoes. Not worth my time. Their customer service sucks. I’m gonna go back to LL Beans

Ordered shoes online and when they arrived the leather was scuffed and discolored. The closest sperry store is over 200 miles from me so I had to pay to return them despite them being damaged. Tried to call to see if I could return them to a closer Aldo store and was told I couldn’t “cheat the system” and would have to pay the “restocking fee” regardless of if they were damaged.

I’ve been a loyal customer for years & never had to use the warranty option. This experience has been horrible. I’ve been ghosted by email & when I tried to call, there was still a voice message from December saying due to the holidays there are long wait times.

I received a loafer that was ill fitting and was approved to return them. I took the package to the post office with the label they provided and sent them off. Sperry claims they will deduct $6.95 + tax for the return shipping. I am fine with this deduction. It has been a while now and I've never been refunded. I hunted around for the tracking number and found that "unpaid postage-package will not be delivered". So, they are keeping my money and not paying the postage due for the return as promised. They are scam artists.

I ordered a pair of shoes on promotion. Due to a mistake by Sperry they were going to be 90% off instead of 20% off. They had two options, let me have the crazy deal or come clean and ask me for the balance that I should have been charged. Instead they claimed the shoes were out of stock and cancelled my order. No admission of guilt. Two days later the shoes were back in stock. I sent an email - they sent apologies but never acknowledged that what they did was unbelievably shady. I will never buy a Sperry product ever again. They think it’s okay to lie to their customers so they won’t lose any money. Horrible.

I purchased a pair of boat shoes for my husband's birthday. They weren't the correct size. Sperry offers easy returns on their shoes.