SperryReviews of sperry.com

Shoes great, customer service....there is none. Request to speak to a supervisor after several calls to se when my order of over a week ago will be shipped....lol supervisor will call me in a day or so. Lost a very loyal customer

I ordered 2 pair for a 4 year old, early in November. I just received the package today. I had ordered size 12, bowfin jr., and ankle boots, size 12 again. Yes, I received 2 pair, just alike, rubber ankle boots, called Torrent. Both for women, a size adult 10, and adult 6.5. Makes me sick as he WAS going to wear a pair at Thanksgiving services. I have been on hold with customer service, after immediately calling, for 25 minutes, still holding…. It will NOT happen to me again

Service is horrible. Made an order I never got an email on when my order would arrive it’s been almost a month. When I called I found out my order was never processed. I agree to still process my order now they don’t have the size and color I ordered. Shitty service will not order from there again. 👎

Order online, take a week still not shipped yet, contact CS, still don’t know when will be able to ship out, no more sperry, thank you

Spent a few hundred of dollars ($375!) on World Cup handcrafted in Maine boat shoes. I have never been able to wear them as these are too large and are the most uncomfortable, stiff shoes I have ever owned. These are very well built, but unable to wear. I have regrets. Never again.

I ordered a pair of shoes that were on sale, accidentally not changing the size. They were a sale item, I checked if my size was in sale and asked if I could swap. Response was no, even though they had plenty left. Now I am left with a pair that I have to sell on market place.

After being a loyal customer for over 12 years. I am a captain with a 110 ton license. I recommended them for years. I bought a pair from Amazon and it broke after 6 weeks. A very simple issue. The shoe literally came off the sole. Sperry gave me a legal get out because I bought it from Amazon. Amazon only offers a 4 week warranty. Sperry however offers a longer warantee. But you have to order it from their online site. This is unacceptable I will never use these this company again.

Customer service needs improvement. First time customer here. I recently ordered a pair of boat shoes for my husband and this company sent a pair that had obviously already been worn AND had an insole on one of the shoes that was completely the wrong size. Customer service “Crystal” refunded the amount and told me to recycle the shoes. As if this wasn’t the minimum for such poor service and quality. There is no incentive to give them a second chance, when I brought this up they send me a free shipping code lol. Definitely not living up to the hype of the brand, I’ll be shopping elsewhere.