SperryReviews of sperry.com

I purchased two pairs of 2-eye boat shoes—one blue and one grey. On the company’s website, the product images for both styles clearly showed shoes without traditional shoelaces (no cross-lacing). However, what I received were two pairs that do require laces to be tied, which is not what was advertised and not what I wanted. Unfortunately, due to an upcoming vacation, I did not have enough time to return the shoes and wait for replacements. When I contacted customer service, the representative acknowledged that this issue has been reported multiple times and stated that they had already requested the website images be updated—yet the images remain unchanged. Given the misleading product photos and the time-sensitive nature of my purchase, I requested one replacement pair in good faith. This request was denied unless I returned the items, which was not feasible under the circumstances. This experience reflects inaccurate product representation and inflexible customer service. As a result, I will not be shopping with this company again.

Purchased a pair of Sperry slip-on sneakers, loved the look and style. Unfortunately the adhesive holding the sole on failed and i face-planted on the side-walk. No help from customer service.

I purchased a pair of rain boots just under 2 years ago. The only time I wore these boots was when it rained. One year later there were tears in the same place on both boots. I called the company to see if there was some compensation. These boots were 80.00. They denied any compensation. The boots cannot be repaired and taping together is useless. I would not recommend this company due to products and customer service. Obviously, they don't stand by their products.

I ordered parrotfish sandals for $24 with free shipping as a member. Two days later, I received an email stating that they are no longer available….yet today, I get a text message stating that they are available at a price point of $29. So for $5 they cancelled my order and now I have to wait for 10 days to get my refund

I have ordered 2 pair of Sperrys size 15 off the website had my money taken out my account twice only to have my order canceled both times. Sperry bad business

I finally got my shoes 2 weeks later at least the price was good and the shoes are new a final sale but no need to return shipping is very slow web site is wonky.

Bought new shoes. Lace broke within 10 hours of use. The real flaw was that this lace went all around the foot socket as one piece. Wrote to them several times, with no response. Finally sent a letter to corporate in Canada. No response! So, I have a useless pair of new shoes that were destroyed by poor quality, horrible design and corporate not caring about customers... at all!

My first order went to an address in USA as opposed to my delivery address in NZ. their tracking system is crappy but they refunded me so that's OK. I made a replacement order and still waited for a bit. when it arrived, it's obvious the leather is of poor quality. Don't know how long will this shoe last.