SperryReviews of sperry.com

I've been buying Sperry shoes for decades. The majority of my shoes are Sperry shoes. However my supply is dwindling, and I've been forced to STOP buying new Sperry shoes. Why? Because they're no longer manufacturing "WIDE" width shoes. They've decided to save a few bucks on inventory by cutting all of us "WIDE" shoe wearers. Almost 50% of the US population have wide feet. Some are bullied into wearing shoes of a larger size to accommodate their wide feet. I will not be bullied by Sperry and will go elsewhere. This is the result of Sperry being sold to the venture capital company Authentic Brands Group and turning it over to Aldo Group. Typical of the degrading of American corporate culture with the customer getting screwed.

IT IS IMPOSSIBLE TO DO A RETURN! YET THEY IMMEDIATELY TAKE YOUR MONEY

Ordered a size 9 1/2 womens boat shoe. Because it was on clearance, there are no returns. The shoe was much larger than expected for me so I gave them to my sister who wears a 10 1/2. They are too big for her also! I believe the shoe was incorrectly labeled and were on clearance as a result making the customer stuck with a shoe that couldnt be worn. Ridiculous hoops to try and correct

I ordered a canvas shoe and it does't fit well. I ordered my regular size 9 and I don't thing the shoe will stretch from what I read on line. I started an online return to receive a return label. I then realized that it takes 24-48 hours to receive the label and there is a $6.95 return charge. I also need to take it to FedEx. Why is it not possible to return it to a retail location that carries the Sperry brand? They are sold in Canada, but the size I needed was not available? Waiting for a return label with technology today is not necessary. In my opinion this is not good customer service. Yes, I could have double checked the return policy. However, any company that makes it this difficult to return I will not purchase from again.

I just received my order for a sperry topside canvas shoe that just doesn’t fit, not even close, and the response for a return is that it was a final sale and not returnable! I think it outrageous that a firm can sell an item that lacks the quality they advertise and expect the buyer to be satisfied! Try to talk to customer service? None exists!

I think their policy of "Final Sale" is a deterrent to returning customers. The site does make it clear that the item you are buying is not returnnable.

I recently purchased a pair of Sperry boots through their website. They were offering 15% off for new first time customers. I placed the order as a guest and checked off to receive text and email sales and production notifications. I received order confirmation but did not get the 15% discount. The order is being processed but has not shipped. I called customer service and they stated that since I did not register and create a customer account I could not receive the new customer discount. It does not state that anywhere on their website. They stated if I register I can get 10% off on my next purchase.

I have been a loyal Sperry guy for years. I love them as my beach and boat shoes they are comfortable and have had several pairs over the years in a few different models. always going back to my classic leathers. in January I bought a set of Final Sale -Surveyor 2 Eye Boat Shoes with Flat Heel on sale. they are a leather mesh hybrid and thought they would be a good hot vacation shoe. It is now mid march and I thought I should wear them a bit to wear them in before our vacation. They are the worst Sperry and possibly the worst shoe as far as comfort I have ever bought. I know some shoes need breaking in but this is far beyond that. the footbed is horrible and the shoes pinch in all the wrong places. As a "final sale" I took a chance and failed. they will be going in the bin. They are total garbage. save your money and do not buy this model. Spend a few more bucks and go for some classic leather Sperry's with the siping on the sole and you will be happy for years. I "saved almost 100$ just to throw it all out in the garbage! Sorry to Sperry, you dropped a star on this one