SpareFareReviews of sparefare.net

I guess I am adding my voice to those recent who are experiencing the same. I sold my flight voucher on November 20 (I confirmed it has been used). Emailed with sparefare (Kim) and got a response that the funds would be sent to me within 10 business days. I received an email from Stripe to enter my bank account information to receive payment and I completed that step. It is now the 12th business day and no funds have been sent to me. I followed up yesterday with an email back to Kim and no response. I am currently out 1113.00 USD. UPDATE: I have now been paid for my sold travel voucher. Payment came on day 13, not day 10 as advertised. While I am glad for this particular service so that I didn't lose all of the money for a flight I cannot take, this company needs to change it's operational practices to ensure payments are made on time and communication is more frequent. It's very nerve tracking to just not know.

To whom it may concern, I am reaching out as I've used the contact form multiple times on SpareFare and have not received a response. I sold 3 tickets using the platform for a trip that occurred in mid-November. I have been in contact with the buyer who confirmed that the tickets worked and already went on the trip and have yet to receive my payment. If you need proof or documentation of any kind and I will send it your way, please let me know why the payment is being withheld (and if I need to complete anything on my end), and issue me the amount that was noted on the site promptly. Should I not receive any response from the company by December 9th, 2025 I will: Report SpareFare to consumer protection authorities Leave a public review outlining my experience (on Google, Trustpilot, Instagram, and Reddit pages) Contact my credit card company to report the company I am thoroughly disappointed in the platform and will escalate the situation should it not be resolved in a timely manner. UPDATE: I reached out to Kim, as mentioned by other commenters, and my money finally went through my PayPal!! Shoutout to Kim for having this issue resolved immediately after reaching out to her. Despite my initial experience, I am generally more satisfied than I was earlier. The platform has promise in terms of its services, I think customer service just needs to ensure they respond to those experiencing issues. Jasmine Lardizabal

I wanted to give the site a chance and bought a flight voucher. To be honest, I was unsure and nervous after reading the negative reviews here. BUT: Everything worked out and I received my voucher as described. So I have (almost) nothing but positive things to say about this website. The only downside is the difficult communication. My questions were not answered and for many days I was unsure whether I would receive the voucher. On a positive note, I would like to mention the communication with Kim. I received a response very quickly and my issue was dealt with on the same day. Would I recommend it to save money on flights? Definitely!

bid on british airways voucher worth £200, and had a bid of £170 accepted by seller.. made payment through sparfare website, only to be told bid had now been rejected???? i waited 2-3 days waiting for the money to be returned to my account, but no money forthcoming.. over the next 4-5 i made countless efforts through their website, to speak to someone, buy never recieved any replies.. fed up with it all i got in touch with my bank, who have promptly returned me the money provisionally, while they await any contact from the company

I guess I should have read the reviews here before selling my voucher on this site. I sold my voucher on Nov 12th, the voucher was used by the buyer on Nov 14th and I have yet to see my payment for it. They state that they have fixed their billing/payment issues and over a week ago received an email requesting more information to update their systems to avoid any payment delay. I did so within an hour of the email. The 10th business day came (Nov 26th) and passed without payment. I have sent an email to Kim as requested in other review responses along with a message sent from their site and neither have garnered a response - so I'm hoping this will spark some action with someone. If you are looking into selling (or even buying) your travel voucher, I would think long and hard about choosing this site. You might get paid, you might not. Use at your own risk. Update: I did receive a payment on 12/3; however, it was for the incorrect amount. I was supposed to receive 444.36 GBP but instead received 444.36 USD, so I was shorted roughly 145.00 USD. I've once again emailed Kim and we'll see if it's corrected. Update #2: Kim responded very quickly this time and apologized for the oversight. I received confirmation from Stipe that the difference is being sent, so I've adjusted my star rating from 1 to 3. The site itself works well and fills a necessary market segment but with the current growing pains in payment processing and absent communication/customer service, it would be difficult for me to recommend them to anyone at this moment. Communication during times like this is essential and likely would have averted many of these issues and complaints.

I've used SpareFare twice in the past and have had a good experience both times. I think it's important to note that if you decide to use their service, try to complete the transaction through SpareFare to give you a peace of mind. Sellers can't always be trusted, but SpareFare can. Shoutout to Kim, she was very helpful when I had some concerns. I'll continue using SpareFare for as long as I can.

⭐️⭐️⭐️⭐️⭐️ Excellent and Honest Service! Really impressed with the Sparafare team for their honest and transparent service. They went above and beyond to ensure customer satisfaction and even provided vouchers as part of their commitment to keeping customers happy. Truly appreciate the professionalism and integrity — highly recommend them!

Very helpful customer service and answered all of my questions throughout the process. I was a seller, and this whole thing of selling a hotel reservation was new to me. The payment to me was slightly delayed by a few days (due to AWS global outage), but SpareFare followed up with a detailed email explaining the situation. They immediately resolved and sent payment, along with verification.