Daniel
Does what it's supposed to do
I wanted to give the site a chance and bought a flight voucher. To be honest, I was unsure and nervous after reading the negative reviews here. BUT: Everything worked out and I received my voucher as described. So I have (almost) nothing but positive things to say about this website. The only downside is the difficult communication. My questions were not answered and for many days I was unsure whether I would receive the voucher. On a positive note, I would like to mention the communication with Kim. I received a response very quickly and my issue was dealt with on the same day. Would I recommend it to save money on flights? Definitely!
Response from SpareFareDec 9, 2025
Hi Daniel, thank you for the honest review. We had major operational and technical issues over the past 2 months and are happy to announce that we have made a new operations specialist hire and have further solidified the Stripe integration to get back on track with payments. The specialist started this weekend and is still in the process of training but the goal is to return to our 24 hour response time and smooth payments. We know it has been a challenging past month but we appreciate the frank feedback as we are using this experience to get better. It is reviews like this that are bright spots in a challenging two months. -Kim




