SPANXReviews of spanx.com

My first Spanx purchase was a twill wide legged pant which I first saw at Nordstrom and then went to Spanx for my size. Loved it. After, I purchased the cocoon jacket which I purchased from Nordstrom during their yearly sale. The quality of the product is fantastic and it’s priced accordingly. I then bought several items directly from Spanx. I am not a fan of Spanx’s return policy. You pay for shipping unless you are doing an exchange. This wouldn’t be so bad but for the sizing issues I found with Spanx. As a result if I can purchase items from Nordstrom I will (best customer service and return policy). I only purchase from Spanx if Nordstrom does not have the size or color. However, the Spanx products are fantastic!

Purchased jeans and pants from spanx more than a month ago. I was amazed at the superior quality of the clothing - fabric, design, and fit. Hands down, the most flattering pants that I have ever owned. Since then, I have purchased several more pants/jeans and have loved each pair. Shipping is a bit slower than other online retailers, but worth the wait. Super impressed!

I just spent a lot of money on a pair of Large trousers (cargo trousers)…. They are tiny. I mean tiny. My friend who is very very slim just fits them. A large is supposed to be a UK 16 (American 12). My friend is a UK 10. This is a brand that should be helping woman feel good about their bodies. I wouldn’t bother. Very expensive and poor sizing!

I absolutely love Spanx but this will be my last order. Your customer service is and will be your downfall. It is not oriented for assisting the customer but leaving the customer to figure the situation out. I placed an order was to come off my Afterpay account billed my cc. Within minutes I attempted to contact you to assist. Finally got someone in 20 mins and was told there was nothing that could be done. Order couldn’t be modified nor cancelled. I work in IT what type of system are you working on??? Where do they do this??? Answer: Spanx. You’re taking our money at any cost and no resolution for us. Consider this Your last gift , you got me!!! I’m done with this customer service which isn’t cheap too bad I love Spanx everything. I’ll try to get it at the outlets. What Absolute shame. When you offer better customer service I may shop with you again.

the best customer service, easy returns.

I have had excellent experiences with Spanx products. All the clothes fit me well, and I get compliments. The one time I had to return a bra, there was no hassle. Not sure why all the bad reviews, but they are mostly about the delivery or return process, not the clothes. I have only had good experiences with this company.

Again, the negative reviews surprise me. While items are pricey, I find the quality to be excellent, and my experience with Spanx Customer Service was great. The Spanx boxer briefs are almost the best boxer briefs I've ever worn. If the waistband ever gets redesigned to prevent it from rolling (and I'm not a large-framed guy), I will purchase several additional pairs.

Spanx sell real clothes now! Someone (an influencer on instagram, cringe) recommended their 'perfect' pant as the most wonderful work trousers and I decided to order them. They were delivered fast, with delivery updates throughout. The pants are rather wonderful - I am delighted with this new discovery. And keen to try out more of their non underwear stuff!