SPANXReviews of spanx.com

I ordered a pair of jeans in my size on sale. So I asked if I could exchange them for another size since all sales are final. The jeans were so harsh it appeared they had been soaked in starch for 30 years. Like cardboard. Spanx quality is subpar. Buyer Beware

Not much bust support straps need a bit more padding but comfy on torso doesnt ride up

I ordered some spanx leggings and they arrived with a slight defect on them. I emailed the customer service with a picture and explained I didn't want to pay £16.99 shipping fee to return them. They were brilliant and sent me another pair with no hesitation. Really impressed with the service.

Great Clothes! Very Comfy and fit nicely!

I LOVE the support, comfort, durability, pricing (of course), selection of styles, colors and timely shipping! I have worned SPANX intimates for many years. The quality of their merchandise does not change as I have experienced with many other well known shapewear & intimate manufacturers. The new additions to SPANX only are for the better! LOVE SPANX!!

NO POCKETS IN THE PANTS OR TOP!!!! Where do I put my phone?? I ordered a set to wear on the plane to Scandinavia but it took so long (over two weeks) I could not use it. Then I decided to order another color ( had not worn the first yet) for trip to Scotland got dressed this am and was totally shocked about the lack of pockets!!

Rips on first wear literally and did not appreciate their customer service. Liars and shady and refuse to pass to supervisors. Company culture as strong as their tights.

I initially spoke with the person who took my order, whose name I didn't write down, and later spoke with Cindy and then with Aaron. My 41 year old daughter has a chromosomal disorder, resulting, among other issues, with weak hands and a body that isn't shaped in a typical fashion. At 4'8" she is short waisted and wears an adult extra small or large child size on top, but waist down to just below her butt she's a curvy (never lost her one-year-old belly) adult size 12. Anything I buy her requires altering her clothes, shortening pants by 6"-8", sleeves by 4"-6", and taking in the waistband of her pants by 2". A dress has to be purchased to accommodate her butt but then has to be majorly altered above the waist. I told this to both Cindy and Aaron and the person with whom I placed the order. Two different styles were suggested, which I ordered in two different sizes. One style didn't work, the second one could have, except the size that would hold in her stomach required stronger hands. She's very independent, and couldn't put that size on by herself. I had to return everything. Spanx listened to me each time, and never charged me shipping fees both for the shipment and the return. In addition, while one of the styles in the two sizes stated they couldn't be returned, I was allowed to do so. While the Spanx didn't work out for my daughter, I was very impressed that each person at Spanx tried very hard, and cared about my daughter's experience. The value of a company is not simply about a quality product (which Spanx delivers, both in function and soft ,smooth material) but in the customer service. Spanx does both. Thank you, thank you, thank you.