Vivien G.
Not much bust support straps need a bit…
Not much bust support straps need a bit more padding but comfy on torso doesnt ride up

Welcome to SPANX, a brand that has transformed the world of apparel with groundbreaking shapewear and beyond. Founded in 2000 by Sara Blakely, SPANX has become a global leader in innovative fashion solutions, offering a diverse range of products designed to enhance your everyday style and comfort. From our iconic shapewear to our expanding lines of activewear, lingerie, and loungewear, Spanx is dedicated to creating high-quality, functional garments that empower and inspire. Explore Spanx today and discover how our innovative solutions can transform your wardrobe and boost your confidence. From everyday essentials to special occasion wear, Spanx is your go-to destination for fashion that combines comfort and style.
SPANX (spanx.com) has 294 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Vivien G.
Not much bust support straps need a bit more padding but comfy on torso doesnt ride up
J T S.
NO POCKETS IN THE PANTS OR TOP!!!! Where do I put my phone?? I ordered a set to wear on the plane to Scandinavia but it took so long (over two weeks) I could not use it. Then I decided to order another color ( had not worn the first yet) for trip to Scotland got dressed this am and was totally shocked about the lack of pockets!!
Response from SPANXOct 8, 2026
We appreciate you letting us know how to improve with our products, and we're sorry we didn't meet your needs. We are committed to meeting our customer's product needs, so rest assured, we'll be passing along your experience to the correct team for further review. Furthermore, we would love the chance to get you into a style you'll love (like our AirEssentials® Slim Cuff Jogger that features pockets!). Please feel welcome to email us at [email protected] if you're open to a product recommendation from one of our SPANX Stylists!
Jessica R.
They have some great items with soft and comfortable materials. A few of the items I ordered recently were a bit off, and the original shipping to receive was absurdly slow. The return process has been even worse, it's taken weeks and still awaiting finalization. I like the brand but would probably not purchase direct from them again.
Response from SPANXSep 23, 2026
Hi there! Thanks for sharing your experience, and we're sorry to hear about the delays on your return refund. We forwarded your feedback to the correct team at SPANX to see how we can partner with our carrier to do better in the future. In the meantime, we do see you've received your refund! Thank you for your patience while you received that. If you're open to shopping with us again in the future, please feel welcome to email us at [email protected] so that we can lend a hand as soon as possible.
lisa B.
My only issue with this store is sizing and shipping. I normally wear a medium/large bottom so I ordered 2 extra large mild compression short. I could not get them past my thighs. Why anyone that small would need shapewear, I don’t know. They charged me $14 shipping to get them to me and then charged me another $14 to return them. I could have put them in a five dollar USPS bag and saved myself nine dollars. They could have done the same and saved me nine more dollars to get them to me.My advice, if you need to buy shapewear, physically go to a store and try it on and avoid the shipping charges. i’m done buying from stores that charge shipping. With the billions that they make every year they should throw that in or at least severely reduce the cost to the customer.****Thank you for your response, but I was charged $7 per pair, even though they were shipped back in the same bag you deducted $14 from my refund. I will be calling in the morning to straighten this out.
Response from SPANXAug 25, 2026
Thanks for sharing your sizing and shipping feedback, and we're sorry you weren't happy with your experience. We definitely understand wanting to make sure you're in your best size, as well as wanting a more cost effective returns process in case things don't work out. While there does happen to be a $7 return shipping fee, we do offer free size exchanges in case you ever need to size down or up on a style. Further details on our return and exchange policy can be found on spanx.com/returns. In the meantime, if you ever decide to give us another chance, please email us at [email protected] so that we can make sure to provide you personalized support.
Afroditi C.
Material The fabric of the WellSuited line appears so far to be of good quality. Fit The sizing is quite off. The difference between a small and medium pant is rather large, which means one either gets a good looking, but extreme compression and uncomfortable pant, or an overly loose-fitting but comfortable pant. The shoulder size of the WellSuited blazer jacket is bad. I ordered my usual size and the shoulders were too padded and so large in width that they were hanging off of my shoulders - and I have broad shoulders to begin with! The rest of the jacket fit was good so likely the next lower size will fit in the shoulders but be too small everywhere else. Packaging The items arrived very poorly packaged and wrinkled. They were not folded, and there was no tissue paper placed in the folds to keep the material from creasing and rubbing against itself - in stark contrast to EVERY other brand at the same price point.
Response from SPANXMay 6, 2026
Hi there! Thank you so much for your feedback on the fit and the packaging. Rest assured, we'll be more than happy to forward both to the appropriate teams for further review. We want to make sure you have the best experience with us, so please feel welcome to reach out to us if you ever need sizing support or a product recommendation. We'd love to make sure you're in your best fit yet!
Lori
Recently purchased two matching sets however the qualities is poor and the material is cheap. The quality was the same as the $20 matching sets I can get at Costco. There’s absolutely no lifting or shaping in these matching set as indicated. Extremely disappointed in the quality and fit. Spanx obviously do not stand behind your products. Unfortunately, I purchase it on sale, but it was still very pricey and I’m stuck with it.
Response from SPANXMar 26, 2026
We appreciate you reaching out! We're sorry you're not satisfied with the quality of the SPANX items you purchased. We offer a variety of styles that offer shaping or non shaping features because we understand everyone has different needs. It sounds like the style you purchased was either too big or did not feature the kind of shaping or fabric you wanted. We'll make sure to forward your feedback to our team. Please email us at [email protected] with your order number so that we can provide you personalized styling support and ensure you get in a style that better suits your needs.
Consumer
I bought the Air Essentials wide leg pant. Very nice! I’m 5’4” with a 30” inseam. Did my research for the right size and got the petite inseam as IT SAID it was 30”. Got the pants and measured the inseam at 27”! That’s a huge discrepancy! Disappointed I have to reorder and wait another week.
Response from SPANXMar 19, 2026
Hi there! Thank you for reaching out about your experience, and we're so sorry about that discrepancy. We understand you want to get your best size for the product, and we're committed to making this right. We have forwarded this feedback to our team at SPANX, and we suggest that you please reach out to us at [email protected] with details about your order so that we can take next steps with you.
Security
I ordered the end of year clearance for the track suits. Not in my price range but disappointed in all the others. Finally waiting to see if it lived up to the hype, fabric soft and fell nice but a tad bit short. I didn't realize it was a final sale until I placed the order. Now I see they sent me a petite. I wondered why they were so short, straight leg, I'm 5'3 and just hit my ankle. I've never worn it yet but have removed the tags, going to call and see if they will take it back and send the REGULAR as ordered. If not I will never buy another SPANX again.. On the good note the suit lives up to the hype, comfortable, nice fabric but pricy. Do the right thing please...
Response from SPANXJan 20, 2026
Hi there! Thank you for taking the time to leave us feedback. We're so sorry to hear you received the wrong item. We will make this right for you, please email us at [email protected] for assistance.