SpafinderReviews of spafinder.com

Response from SpafinderJun 27, 2024

Dear Jacky, we are thrilled to hear that you had such a wonderful experience with your gift at Body Sense! 😊 Your positive feedback truly makes our day. We strive to provide our customers with the best services and your review reaffirms the hard work we put in every day. Thank you for taking the time to share your 5-star experience with us. We look forward to serving you again soon! Josh R. Spafinder.com

Response from SpafinderJun 24, 2024

Tcb Carla, Thank you for your contact. We are glad that Josh has resolved the situation. This case will be considered resolved, thank you for your patience and understanding. 😊 Jose G. Spafinder.com

Response from SpafinderJun 5, 2024

Hello Julie, thank you for sharing your concerns, and we’re truly sorry to hear about your experience. We understand the frustration of not being able to find a spa that accepts our gift card near you. We strive to ensure our customers can enjoy their gifts without inconvenience. 🌟 We have reached out to you via email from [email protected] for further details so we can assist you promptly and resolve this matter to your satisfaction. Your enjoyment and peace of mind are our top priorities. Josh R. Spafinder.com **UPDATE FROM SPAFINDER.COM 6/6/2024:** Hello Julie, thank you for sharing your contact information with us. Our team is actively working on your case, and you can expect an update shortly. We're committed to resolving this case to your satisfaction. 🤝 Josh R. Spafinder.com

Response from SpafinderMay 21, 2024

Hello Laura! We’re truly sorry to hear about your experience 🙁. We understand how frustrating this must be and we’re here to help! We’ve sent a follow-up email from [email protected] requesting more details to resolve this issue promptly. Please check your inbox (and spam folder just in case) so we can turn your experience around 🌟. Your satisfaction is our priority and we’re eager to get those gift certificates working for you. Talk to you soon! 💌 Josh R. Spafinder.com

Response from SpafinderApr 21, 2024

Sereena! 😊 We’re truly sorry to hear about your experience with the gift cards. 🎁 An email from [email protected] will be on its way, requesting further details. 📧 Rest assured, this is our top priority, and we take it very seriously. Your concerns matter to us, and we’re committed to resolving this. 💪 Jose G. Spafinder.com SPAFINDER.COM UPDATE 04/22/2024 Sereena! 😊 we are glad to inform you that the department in charge of your request is already working on it, they have reached you via email, please verify the spam, junk, and promo mail as it may be sent there. As soon as we have an update you will be notified via email. Jose G. Spafinder.com SPAFINDER.COM UPDATE 04/22/2024 Sereena! 🙌 we are glad that this issue has been resolved if you have any questions or concerns, we are always happy to help. Jose G. Spafinder.com

Response from SpafinderMar 21, 2024

Hello Peter, Thank you for reaching out. I am sorry you are having issues finding places to use your card. As soon as you respond I'll be happy to see the places where you can use it. Regards, Elena Q Customer Support

Response from SpafinderMar 11, 2024

Hi karen, Thank you for contacting Spafinder.com regarding we are very sorry to learn your experience with the spa card that is not able to be used, and appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance. Regards, Bryan D. Spafinder.com

Response from SpafinderFeb 25, 2024

Kenny, Thank you for contacting Spafinder.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at 877.944.3822. Regards, Juan P. Spafinder.com.