SpafinderReviews of spafinder.com

This card was purchased at Costco and each time I have tried to use, the notification to the vendor is "declined" even though there is a balance on the card. This is the second time I have experienced the issue and I even called Spafinder and their customer service rep said "the system wasn't working" and hung up. I called back and was hung up on again. At this point, do NOT buy the card. 2.25.2026- Spafinder indicates they will contact me. We will see if they do. I am not too confident based on their customer service thus far. 2.26.2026- Spafinder emailed me for card information. Question is will they do anything with the information provided? 3.17.2026- Spafinder resolved the issue by swapping out the gift cards with "One4All" gift cards that can be used in a variety of ways. Thank you

Spa Finder Please Read This - I just received another email response from someone named Jose stating that he is still working on this issue. Jose, as Inalready stated in my last message on this site, I received a virtual replacement card a few days ago - Everything is fine now! I am happy - Josh from your firm corrected this situation already! Close this case. Everything has been rectified. Thank you.

Unfortunately, I didn't notice that if an e gift card was purchased it could be canceled/updated. In error, I purchased a card for $100 instead of $25and was disappointed to discover I wasn't able to cancel the card, credit the money to my account and then get a card for the correct amount.

I had to call twice to figure out how to use my original gift card. On my first call, the Customer Service Adviser (CSA) wasn't helpful and I asked to speak to a supervisor. I was put on hold for over 10 mins and the CSA never connected me. I called back and the 2nd CSA recommended to use my original gift card to buy one on the Spafinder website. Simple solution and worked right away even though it took 45 mins on the phone to get it done.

Had to call to get the certificate, online did not work.

Had a little trouble getting my receipt/confirmation and recipient delivery email, but customer service was diligent and we were successful in receiving what we needed.

As one of the benefits of our Wyndham time share, we always seem to have a problem with Spafinder accepting our Wyndham Visa card for payment. Have to use another credit card. When we give our printed out certificate, our spa provider has a difficult time to get it accepted. They have to send it through several times.

First - I get good traffic with Spa Finder Cards. Good work on promos! It took a minute to navigate the process changes and various cards with the change over to the Blackhawk Network. I would love to get a monthly summary statement so I can track the success of the program and audit the results in our monthly hindsight. MOST annoying. I can not seem to get the pictures of my spa up on the site. We have very high-level branding which is not only not being used, but the fill-in pics erode our brand image. I have asked for assistance with this several times. Your CSRs are very nice on the phone.