SJ
Worst customer service ever.....
Both times I ordered (one via email and the other by mail) my orders did not arrive and I needed to contact customer service. The inflexibility of what you are able to do/offer your customers in terms of service is astounding! I wanted to replace my purchase but you made it so difficult that I decided I no longer want to purchase from your company again. I was a first-time customer and this was a horrible experience!
Response from SpafinderJun 7, 2019
We apologize for your experience and appreciate your feedback. We continue to strive to improve the processes we use. We apologize that we are unable to change the mode of delivery at this time, but will pass your feedback along to our development team.