SpafinderReviews of spafinder.com

I just redeemed my Spafinder gift card at Bodysense in Miami. My massage was great, I was able to cover both treatment and tip with it. I highly recommend this spa! The card was a gift (thanks hubby) and it was MUCH needed.

If I could, I would rate 0 stars. I have 4 gift cards and don't know what to do with them. I wanted to buy products from their site, however the total amount cannot exceed the card value and you can pay with only 1 card. If my total order is over $50 I cannot use 2 cards to pay for my order. I reached out to customer service and was told to go to local spa and buy products from them, they may have capability to split the charges. What a nonsense, relying on local/smaller businesses to have such functions and the originators don't. I will scream if someone gifts me another spa finder card. The worst gift. I am sure there is a lot of re-gifting because of that.

Would give this a zero if I could. Received a £100 gift voucher from spafinder wellness 365. Contacted the telephone number - wrong number. Emailed multiple times, no reponse. Clearly this is a scam!!!! DO NOT BUY!!!!

A family member gave me a gift card. It was activated. Spa finder directs you online to their spafinder shop. I put alot of items in cart but no feature to use card to make a payment. The agent of spafinder tried it and said I was right. So the issue isn't about activation issues, it's a spafinder website they refuse to fix. As of today they are trying to ignore refund. How can you use a activated card that is not working on their own store. The agent I spoke to today refuses to accept what the real problem is. They would rather send these bogus emails than call you back like they said they would. It's 10-3,-23. If they don't give the refund for the card I will be contacting bbb, then consumer complaint, spafinder CEO then if no refund My friend on CBS News.

Horrible. Places on the website don't actually take the spafinder cards. After THREE calls to customer service and being told they would be refunded, they still have not. However, you can use your card at livelovespa and at least get something. Not that you want any of that stuff. . . we want our spa time. . .but you can at least not be out the money. Seems like any business worth their salt is getting away from these cards!

I was given spafinder gift cards (2 of them) but there is no place in my area that takes them. I call customer service and she looked online and gave me the same useless information and claimed that there was nothing she could do. I called to ask for help but received nothing (after waiting on hold for over 20 minutes for someone to answer) my advice, buy a gift card from an actual place. This is a scam.

This is a waste of money. Similar to other users my card could not be redeemed and ending up paying 300 dollars out of pocket. The website will list vendors that actually do not accept the card - so if you have one make sure to try and redeem it BEFORE your service or you will end up embarrassed at check out with an angry stylist and have to pull out your credit card. Also another word of warning - EVEN if the vendor says they accept the card ONLY certain stylists do so double/triple check. People also treat you like a second class citizen trying to save money if you mention the card.

EDIT: My money was put back on my card. Tried to use it at the spa and it wouldn't go through so ended up paying the full amount. Went on-line today and it said I had a $0 balance. Called and spoke to a John who told me that it would be 7 to 10 days before they figure it out and he didn't know if the money would go to the spa or back on my card. At the risk of sounding like a Karen, John was INCREDIBLY rude and condescending. He wouldn't give me a reason why this was happening - I just had to wait and see. There was more to his rudeness but you could tell he didn't give a crap what was wrong. Hoping I get my money back. Will never use again because of the customer service.