SpafinderReviews of spafinder.com

I have 2 SpaFinder gift cards a $150 and $50 that were gifts. I can’t use them anywhere. I want to be reimbursed fir these. You can’t even find a salon that will deal with them. I have been trying to use these things for 3 years. I live in Gainesville VA. My next step is the Better Buisness Brueau, BBB I’m not the only one with issues. They should NOT be able to sale these cards and take peoples hard earned money.

My issue with this dreadful company is still not resolved, see below for details, regarding £100 voucher. once again they said that they would send me a voucher for the full amount, for PC WORLD,.Had an email saying that the case was resolved and my voucher was in the post, 3-5 days delivery. I waited 9 days as it was Bank holiday. I had an email today saying that the case was closed as I hadnt responded (to what?) within 3 days? AND I HAD TO OPEN A NEW CASE! What is going on? The customer service is appalling, please sort this out.

So glad I checked Trustpilot before purchasing one of these gift cards for mothers day! I would have been so disappointed!

If I could give this zero stars I would. Received a gift card for Christmas 2019 but due to lockdown have been unable to use until now. Called Spa Finder to check the card was ok to use and they confirmed all ok, so I booked my treatments at my nearest spa. The spa were unable to get the card to work so called Spa Finder to see what the issue was, they were told that they stopped doing Spa gift cards in July of last year, but could offer me Argos vouchers instead!?! I’m standing at a spa trying to use my voucher and you’re offering me Argos vouchers!!! The staff were so unhelpful when I called up, they couldn’t care less and were not bothered in the slightest about my embarrassment at standing there being refused entry. What was meant to be a relaxing afternoon, turned into a stressful encounter, don’t buy one of these cards! Awful awful company

I have been going in circles trying to use the gift card on the spafinder site. Still can't finish the transaction. Useless!

***I do not and will not recommend Spa finder to family, friends, or anyone. Save your money**** First, Purchase a Happy Her gift card for my wife’s birthday. She wanted to redeem the card and used it for SpaFinder. As my wife continued on with her Spa, i spent the next 3 hours on the phone talking with four representatives and managers to correct my issues of the SpaFinder gift card not working properly or at all. Second, to eliminate any issues, I called both Happy Her gift cards and SpaFinder on one call as I got tired of the blame game. SpaFinder representative ensured me that the card/e-gift card would work. Therefore, I could use the card to pay for my wife Spa treatments; however, that didn’t happen. From speaking with the ladies/gentleman at the Spa I was told this has happen multiple times of the SpaFinder gift/e-gift card poor services. Lastly, I asked SpaFinder for a refund and still haven’t heard anything back. Update: I received my refund. With that being said, I still do not recommend using it...Save yourself the time!

This is my 5th request. I WOULD LIKE MY REFUND. Never received my card. You never got back to me or gave me a status!!! You owe me $100 and it needs to come back asap. Your website says your available 7 days out of a week but your customer service via phone is closed. Emailed you all 4 times and yet to receive any eta. Horrid service.

I purchased a $125 spafinder card a year ago and didnt use it and now its telling me the card isnt even activated. So its useless. Im pretty sure I need a refund! Edit- I heard back from spafinder via email and they told me theres nothing they could do. I reported it the BBB DO NOT GET SCAMMED BY SPAFINDER!!! UPDATE 10-13-2020- Kevin@ Spafinder reached out to me and issued me a new Spafinder card. Thank you!