SpafinderReviews of spafinder.com

Do not purchase these gift cards. I have some as a gift for myself and my daughter. Several spas on the website have stopped using Spa Finder. Had spa day booked but the spa could not process gift cards. Spa Finder were so unhelpful the spa cancelled my booking the day before! This was arranged for my daughters 21st birthday. I am now left with gift cards that cannot be redeemed!! Extremely unhappy and disappointed with service!

I received a Spa Day Gift Card 1 year ago for my birthday and still have not been able to use the card. There was only one place listed in my area that accepted the card and that place is closed down. I don't understand why its still listed on their site. The place does not exist anymore. There was also a list of places that are selling the cards, they should not be selling these cards in areas that they cannot be used. just a rip off. I have $50 that i have to WAIT until maybe one day a new merchant will sign up with them so i can use the card. That's what i was told when i called to get a refund or exhange for some other type of card.

Scott Michaelis at LiveLoveSpa exceeded my expectations! I had a SpaFinder gift card that I was trying to use on the LiveLoveSpa website and it wasn’t working. He answered my emails quickly and thoroughly (even one at 9pm EST). I was able to make the purchase I wanted. I am extremely please with his customer service!

Unable to use at a spa listed. Got as a gift and went to spa on website but spa was not taking it. Already had the service so ended up paying it myself. Worthless

Please do not waste your money on these cards! The customer service is horrid and when you can not use the cards online, you call and they say they are non refundable. Also, I was given 2 $50.00 cards and the site can not handle that either.

We were given a spa choice giftcard as a Christmas present. When trying to use our card online, it didn’t work. We contacted customer service who informed as the card wasn’t active and had to be activated at point of sale. This is a ridiculous process, and not how the majority of gift cards work. We’re now relying on the buyer of the card still having the receipt (fat chance) and having to go back to the shop they bought it from to activate! This gift card is probably one rung up the ladder from a straight up scam.

What type of company are you guys Spafinder and black hawk network? The type of company that put a hold on the labor agreement and salary payment that you have with your employees around the world due to COVID19? Do you know that those people have a family to feed? and due to quarantine they are unable to go out and apply to another job? Very disapointed of the treatment you are giving to your employes in El Salvador, UK, USA, etc... You are not only putting a hold on their salary and labor agreement, but also in the food and need of their families...

I will never use this service again. The customer service was horrendous.