Tony R.
support hung up
Received a pair of Spafinder gift cards from my sister. Tried to redeem them with a local provider, who reported problems with the card numbers and sent me to Spafinder to resolve. Spafinder website confirms balance. Spafinder support said I need to resolve with the provider... and hung up.
Response from SpafinderJun 7, 2022
Thank you so much for providing detailed feedback regarding your experience with Spafinder. It is truly invaluable to us as we are continually striving for improvement to offer our customers the best possible experience. We sincerely apologize for any delay or inconvenience that you may have experienced and invite you to please reach out to us via phone at (866) 569-0449 so a representative may provide any insight or assistance that we may have. We are available between the hours of 6AM and 3PM, PST Monday-Friday for your convenience.


