spacetouch.comReviews of spacetouch.com

Wife uses the Jupiter device daily and was very pleased with results. After few years usage, the blue light function had ceased but she primarily utilizes the red light function, however that functionality also soon ceased. I noted that if the unit was connected to the charging base, both red and blue light functions were operable, but not disconnected from power. As an engineer was pretty easy to diagnose this as battery issue. Contacted customer service and they requested I return the unit for evaluation and we received a replacement unit very quickly. Very pleased with customer service honoring warranty and providing replacement unit so quickly. Seems others seeing similar issue after few years usage, but good to know Space Touch backs up this wonderful product with such good warranty and customer service.

The problem with my Neptune was handled expeditiously. I was surprised that it was handled so quickly. Most companies take their time. Thank you so much for the quick handling of my issue!

They were very responsive and dealt with my claim very effectively.

Customer service rep ( Jeanne ) was easy to communicate with. The return & replacement of my device was fast and smooth.

Excellent customer service, all my questions were answered, super professional!

The Space touch technology is revolutionary for skin care. My family has a great diet with lots of raw fruits/veggies and Juice PLus and we drink lots of pure water, so having the ST technology for 2 years to help deeper layers of skin utilize the hydration and nutrition is making a beautiful difference. I will be 65 this month; my husband is 66; we get compliments daily about our skin. WITHOUT ANY plastic surgery!! When the cover disconnected, the company was beyond generous and helpful to get the machine replaced and that was a wonderful surprise this day and time. Thank you "corporate decision makers".

After buying my Jupiter space touch in the US, I was slightly concerned when it stopped working. From the time I contacted Customer service I was really happy, the service and feedback was timely and always helpful. I know I will not have an issue if anything happens in the future. Thankyou so much for the support.

I've been using the Jupiter SpaceTouch for a few years now. Wonderful device for taking care of aging skin! The wrinkles around my eyes have diminished significantly and my skin feels rejuvenated after every session with the SpaceTouch. Great customer service as well! Highly recommended!