Megan B.
My Jupiter broke I filled out the claim…
My Jupiter broke I filled out the claim form and was sent a new one within a week. Outstanding customer service. It was an amazing experience.

THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Megan B.
My Jupiter broke I filled out the claim form and was sent a new one within a week. Outstanding customer service. It was an amazing experience.
Raquel F.
My space Jupiter had an internal break and I claimed for guaranteed, in few days, they responded by e mail, and then the instruction and following process took like couples of weeks, and they sent me a new one. They are really awesome. it was worthy to wait. Just needed to follow instructions for guaranteed policies.
Melissa
Jeanne was amazing! She took care of me immediately and was always in contact with me to try and figure out what the issue was with my Jupiter. She immediately gave me directions on what to do to help me and as soon as we discovered nothing was working, she had me return the device and sent me a new one right one. I am so thankful for the great customer service and help! I was missing my Jupiter! It’s a huge difference for me with my skin!
Donna
I bought my Jupiter while on vacation in Honolulu. I was disappointed when my Jupiter has an issue "turning on" 6 months later. However, they sent me a brand new one. I had great customer service. I'm so happy with my new Jupiter. Thank you! And Thank you for Keeping your word and not making the return complicated.
Carol R.
My Jupiter by Space Touch quit charging. I reached out for a replacement device and received a new one with in a week. Jeanne was awesome replacing my device !
Sue
I contacted SpaceTouch after having an issue with the device on blue mode where it would cut out several times after a few seconds of use. I was contacted by Jeanne and asked to fill in a warranty form and return the device. Jeanne kept in touch through out the return delivery from my end and immediately replaced the device in a few days with a new one. Excellent service and I am enjoying the benefits of the Jupiter - smoother skin with regular use.
teresahotmail.com
I am very pleace with the company everything was done very professional and quick.Thank you.
Hyang S.
Onze Space touch was kapot, we hadden contact opgenomen met de klantenservice. Wat een fijne actieve hulpvaardigheid. Ik ontving een retour ticket en een week later ontving ik de nieuwe space touch. Zeer professionele klantenservice.