spacetouch.comTHE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kay L.
I purchased my Vega while traveling out of state and after about a week of using it, found that the charging base was defective. I contacted customer service and was pleased with the quality and expedient manner they addressed my issue. They sent a return label and within another week, I had a replacement device delivered to my home. So far, so good. Jeanne was a great help to me and very attentive to my needs.
Irene Del C.
I purchased the Jupiter 2 years ago in Hawaii. I knew it had a lifetime warranty. I submitted a claim and was asked to provide the email warranty documentation I received from Space Touch at the time. I didn't have it saved, so I communicated with a representative at Space Touch and she recommended that I register at this time. It was accepted; I sent them my broken Jupiter and received a new one within a couple of days! This made my day! This is an excellent warranty service!
Jade
Amazing Customer Service! Warranty replacement took only a week! I wish all companies could provide Customer Service at the level Spacetouch provides! Thank you Jeanne! Jade
Jupiter P.
I purchased a Jupiter Space Touch & after the first use, it stopped heating & cooling. I reached out to customer service, Jeanne responded within a few hours & was very helpful in trying to diagnose the issue but the suggestions weren't successful. I returned the Jupiter & within 8 business days, I received a new one. So far, it's working as it should. This company stands behind their product & offers great customer service. I hope the Jupiter Space touch gives the same great service, I look forward to seeing the results.
Lydia
After only a few short weeks, my spacetouch device’s charger stopped working. I submitted a claim. Jeanne responded in a timely manner, much appreciated! She tried trouble shooting but determined the device needed replacing. She wanted me to ship it to Las Vegas for a replacement. I asked for (and you must ask) a prepaid shipping label. I received my new device. So far so good. This is not an inexpensive device, so I hope it has better durability and longevity. Haven’t seen results yet but for the cost, I’m counting on their guarantee. Thanks Jeanne for your timely responses and follow up.
Larry J.
Bought some products for my wife, and she loved them!
Kelly G.
Second time we had to return a faulty SpaceTouch Jupiter within a year. Jeanne was once again responsive and followed up immediately!! They replaced this faulty one with a new device again. Jeanne does a great job!!
Anne D.
Jeanne has been amazing every step of the way. Communication outstanding. Thank-you so much I have received my new jupiter today can't wait to get started. Thank you again Jeanne
