Li
Good customer service and follow-up.
Good customer service and follow-up.
Response from spacetouch.comSep 14, 2026
Thank you for the review! Glad the service and follow-up were solid.

THE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Li
Good customer service and follow-up.
Response from spacetouch.comSep 14, 2026
Thank you for the review! Glad the service and follow-up were solid.
Carla W.
The charger was wrong & didn't fit I'm waiting for a return label to come so I can return it & get a refund.
Response from spacetouch.comSep 14, 2026
Thank you for letting us know, and sorry for the mix-up with the charger. Please reach out to us at [email protected] if the return label hasn't arrived yet, and reference this review so we can get that moving and make sure your refund is processed without further delay.
Janet
The lifetime warranty was honored. Thanks!!!
Response from spacetouch.comSep 14, 2026
Thank you for sharing this! Glad the warranty came through for you. Thanks for taking the time to leave this!!!
Bob
All very good
Response from spacetouch.comSep 14, 2026
Awesome! Thank you for this
Andrée
I am writing to comment on Tonette. Tonette has been helping me since I had to return my Jupiter. There was a problem with the blue setting. Tonette was wonderful. Very helpful and very knowledgeable. she kept me in touch with the shipping as well as the repair. She even gave me some tips on using my Jupiter for different skin concerns.
Response from spacetouch.comSep 14, 2026
Thank you so much for this! Tonette really does go above and beyond — we'll make sure she sees how much her help meant, from keeping you updated on shipping and repair to the extra tips on using your Jupiter. So glad it's all sorted now!
Jimary Q.
I’ve been using my Jupiter One Touch and Vega devices for five years, and they’re an essential part of my skincare and wellness routine. The results are amazing most people can’t believe my real age! The treatments are effective and therapeutic. My specialist, Tonette from SpaceTouch, is always quick, helpful, and knowledgeable. I even use the blue light for my teens’ acne and the red light to support my son’s muscle recovery. These devices are versatile, reliable, and worth every penny. ⭐️⭐️⭐️⭐️⭐️ Highly recommended!
Response from spacetouch.comSep 14, 2026
Thank you so much for this! Five years of consistent results says a lot, and we'll make sure Tonette sees how much her help has meant throughout. One honest note: both Jupiter and Vega are indicated for adult use only, so we'd suggest checking with your teens' dermatologist before continuing to use the blue light on their acne, just to make sure it's the right fit for their age and skin specifically. And while we're glad the red light has felt supportive for your son's muscle recovery, it's not something the device is tested or intended for, so we wouldn't want that to replace any actual recovery care he's getting. Thank you again for being such a loyal customer, and for the kind words about Tonette!
William R.
Your represenative, Tonette, was always very helpful. let us know what had to be done. The best was when we received the cable we had ordered. Based on the picture in your website we thought we were going to need to buy a charger and possibly the base. To our surprise, everything came with the cable.
Response from spacetouch.comSep 14, 2026
Thank you for sharing this! Glad Tonette kept you informed every step of the way, and what a nice surprise getting more than you expected with your order. We'll make sure she hears this!
Leigh M.
Super expensive. Haven’t seen results but only used it for a month. I’ll keep it up and see if worth the $$$
Response from spacetouch.comSep 14, 2026
Thank you for the honest feedback! A month is still early for most people to see full results, so we're glad you're planning to stick with it. If you're ever unsure whether you're getting the most out of it, feel free to reach out to us at [email protected] and we're happy to help.