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Southern Trailer Depot, LLC (southerntrailerdepot.com) has 377 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
Southern Trailer Depot, southerntrailerdepot.com
Website
southerntrailerdepot.com
Category
Other Vehicles & Trailers
Location
Douglas, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: March 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Very satisfied with my 7x16 looks good and pulls great
Response from Southern Trailer Depot, LLCJun 16, 2020
Good Morning David,
Your business and your support means the world to us. Your happiness and satisfaction is our priority and we are so thankful we could fulfill all of your trailer needs. We continuously strive to improve and provide a great trailer and great service to all of our customers. We really appreciate your trust in us. Let us know if you need us.
Thanks,
Jeremy Williams
TE
Todd Embry, Happy Guys Concessions, LLC, Lex, K.
NOT IMPRESSED, GO ELSEWHERE
Not impressed. great people, poor quality control. they dont have an electrician on staff, just some girl who can only say 110volt. bought a concession trailer, and they wired it with residential grade wire, and seemed clueless when I brought it up. In the USA, the National Electrical Code is your basis. no where in it do you use residential 15amp wire, in a commercial anything. several things were not done when i arrived to pick it up, and I had to wait about three hours for them to correct electrical problems. it was supposed to have a one piece roof, but it is in multiple sections. one observation. while I was waiting, I noticed that every trailer that was being picked up, had problems. these people are either too busy, or they hire workers that speak very little english, as there are nothing but mexican workers in their shop. if I had not given them their money, I would never have taken the trailer off the lot. and that is only the beginning of the issues I found. once I got the trailer in my driveway, I realized just how poor the workmanship was. I found stupid problems, or work that was done very substandard.
My recommendation: find a company and manufacturer other than Rock Solid Cargo, that will take your idea, and give you blueprints to verify. these guys work off drawings on a blank piece of paper. find another manufacturer.
Response from Southern Trailer Depot, LLCSep 25, 2020
Todd,
We are truly sorry for your trouble. We try to represent a product that will exceed a customers expectations for the money. We rely on the manufacturer to produce that product with quality. We apologize that you feel you received less than that. If we can ever help you with anything please let us know.
Jeremy Williams - PRES
PR
Preston
Good Product
Good Product
All was as agreed. No surprises.
I would recommend them
Response from Southern Trailer Depot, LLCJun 16, 2020
Good Morning Preston,
We certainly appreciate your business and the positive feedback. We hope your trailer continues to meet your every need for a very long time to come. We are so thankful we were able to provide you with the service you deserve. Welcome to the family and know that if you should ever need anything we are only a phone call away.
Thanks Again,
Jeremy Williams - Pres
FT
FAO Tech S.
All communications were answered…
All communications were answered promptly. Which is vital to professionally offering a product online.
Response from Southern Trailer Depot, LLCJun 16, 2020
Good Morning FOA Tech Services,
We certainly appreciate your business and the positive feedback. We hope your trailer continues to meet your every need for a very long time to come. We are so thankful we were able to provide you with the service you deserve. Welcome to the family and know that if you should ever need anything we are only a phone call away.
Thanks Again,
Jeremy Williams - Pres
WB
William & Bettie C.
Very nice and helpful employees
Very nice and helpful employees, organized company, Delivered on time. I would buy more trailers from them, if I need any other trailer.
Response from Southern Trailer Depot, LLCJun 16, 2020
Good Morning Mr. & Mrs. Cassidy,
We are happy that you put your trust in us to provide you with a quality product and the service you deserve. Your business and your feedback is very important to us and we are very thankful that you are pleased. Please let us know if you ever need assistance with anything in the future. We will be here to help if you should ever need us.
Thanks Again,
Jeremy Williams - PRES
RO
Robert
Thank y’all for great service!!
Thank y’all!! Everything went perfect!!
Response from Southern Trailer Depot, LLCJun 16, 2020
Good Morning Robert,
Thank you so much for your support and your business. We value your opinion of us and we are excited we were able to provide you with a great experience. If you should ever need us for anything please let us know.
Thanks Again,
Jeremy Williams - Pres
ST
Steve
I’m out Easy to deal with nice trailers
I’m out Easy to deal with nice trailers
Response from Southern Trailer Depot, LLCJun 16, 2020
Good Morning Steve,
Thank you for your business and the time to show your support. We are happy that we could provide you with a quality trailer to meet your needs and a great experience to remember. If you know anyone in the market we would really appreciate your recommendation. We will send you an easy $100 for every purchasing referral you send our way. Please let us know if you ever need us in the future and thank you again for everything.
Jeremy Williams - PRES
Southern Trailer Depot
DA
David
Great way to get a good trailer at a great price!
Quick and easy transaction. Pickup was quick too.
Response from Southern Trailer Depot, LLCJun 16, 2020
Good Morning David,
Your business and your support means the world to us. Your happiness and satisfaction is our priority and we are so thankful we could fulfill all of your trailer needs. We continuously strive to improve and provide a great trailer and great service to all of our customers. We really appreciate your trust in us. Let us know if you need us.
Thanks,
Jeremy Williams
