Mark B.
Loving my Rock Solid Cargo / Haul Star custom trailer!
I don't make it a habit of leaving reviews online for equipment purchases but I feel that Southern Trailer Depot and Rock Solid Cargo deserve some kudo's for a seamless purchase , build, delivery and warranty period for my 2020 7 x16 Rock Solid Haul Star cargo trailer as its now 1 yr. old and it has been flawless in its performance. I researched enclosed trailers online for a month or two and went and looked at two or three manufacturers in Miami where I'm located and was not impressed with the fit and finish for the $$$ asked. I decided on Rock Solid for their Haul Star customized series and ordered from Garrett McBride over the phone. Garrett provided me with numerous quotes for different configurations / options and even drove the the built but waiting for delivery -pick up trailer storage holding lot to personally take photos of a similarly equipped trailer. Customer service gets 5 stars from start to finish this outfit! From ordering to trailer pick up to completing the paperwork in the office and inspections for the delivered trailer when I took delivery in Douglas GA. and departed for Miami after shaking Garretts hand. I've now put over four thousand trouble free miles from Miami to Maine and back and couldn't be happier with Rock Solid and Southern Trailer Depot.
Response from Southern Trailer Depot, LLCSep 2, 2021
Hey Mark, We are happy that you put your trust in us to provide you with a quality product and the service you deserve. Your business and your feedback is very important to us and we are very thankful that you are pleased. I will be sure to pass your praise on to Garrett. We are so blessed to have him on our team. Please let us know if you ever need assistance with anything in the future. We will be here to help if you should ever need us. Thanks Again, Jeremy Williams - PRES