Southern Trailer Depot, LLCReviews of southerntrailerdepot.com

Response from Southern Trailer Depot, LLCJun 16, 2020

Good Morning Rolando, Thank you so much for your support and your business. We value your opinion of us and we are excited we were able to provide you with a great experience. If you should ever need us for anything please let us know. Thanks Again, Jeremy Williams - Pres

Response from Southern Trailer Depot, LLCJun 16, 2020

Good Morning Richard, We are happy that you put your trust in us to provide you with a quality product and the service you deserve. Your business and your feedback is very important to us and we are very thankful that you are pleased. Ennis is fantastic and I will be sure to pass your praise on to him. Please let us know if you ever need assistance with anything in the future. We will be here to help if you should ever need us. Thanks Again, Jeremy Williams - PRES

Response from Southern Trailer Depot, LLCJun 16, 2020

Good Morning Duane, We certainly appreciate your business and the positive feedback. We hope your trailer continues to meet your every need for a very long time to come. We are so thankful we were able to provide you with the service you deserve. Welcome to the family and know that if you should ever need anything we are only a phone call away. Thanks Again, Jeremy Williams - Pres

Response from Southern Trailer Depot, LLCMar 26, 2020

Good Afternoon Brian, We apologize for your wait and any trouble you may have experienced. Just for the record, since we received this review we have reached out to you by phone on Saturday 3/21 and you told us you were eating lunch and that you would not talk to us again until Monday. On Monday we attempted to reach you again by phone, email, & text and have not heard anything in return. We are only trying to help you if you need it. If you feel that your spare tire carrier was not installed properly, we wanted to offer that you take it to anyone you want locally and have it dressed to your satisfaction. We would offer this at our expense. Are the rear doors you speak of working properly or is there some type of problem with them? If there is a problem we will see that it is corrected. If the only issue is that you feel the doors are a little light it is because they have to be designed that way to reduce any sag over time. You can't have hinged heavy doors on the rear because over time and miles of transport the doors will begin to sag causing a bigger issue. Please let us know if there is anything we can do to help you. Thank You For Your Business, Jeremy Williams - PRES Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCJun 15, 2020

Thanks so much John. We are happy that you are pleased with our service and your trailer. If you ever need anything please don't hesitate to reach out to us. Thanks, Jeremy Williams - PRES Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCJun 15, 2020

Thank you for your business and the awesome support. I will be sure to pass your praise to Garrett. We are blessed to have on our team. Let us know if you ever need anything. Thanks Again, Jeremy Williams - PRES Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCJun 15, 2020

Karl we sincerely apologize for any trouble that you experienced while picking up your unit. Some days are certainly busier than others, but we do everything we can to see that all of our customers are completely taken care of. We want pick ups to be as smooth as possible for everyone. If there is anything we can do to help please let us know. We will do everything possible to assure your satisfaction. Thank you for your business. Jeremy Williams - PRES Southern Trailer Depot, LLC

Response from Southern Trailer Depot, LLCMar 19, 2020

Good Afternoon Bobby, We really appreciate your business and the time to share your experience. It was our pleasure to serve you. Garrett is awesome and we are certainly blessed to have him on our team. I will be sure to pass your praise onto him. We hope your trailers exceed your expectations for a very long time to come. If you should ever need another one or anything at all in the future please don't hesitate to reach out to us. Thank you again for everything. God Bless, Jeremy Williams - PRES Southern Trailer Depot, LLC