soundrink.comReviews of soundrink.com

Was going to buy VIP upgrade for Simple plan, there was a problem with the website, sent a message and they sent me the link personally. Wonderful company!

Absolutely amazing customer service! I’ve worked in VIP for over 15 years and this was my first experience with Sound Rink. I had a question about purchasing a potential package and received an answer almost immediately. They were professional and very informative. So far I have been very impressed with my interaction and I’m looking forward to the VIP experience I’ve purchased through them.

I’ve used sound rinks VIP meet and greets 3 times now and it’s been pretty smooth! But the customer service? Is top notch! They’re fast and super great, fixed my problem in no time, same hour response too!

Customer service was amazing. So quick to respond to my emails and to respond to a mistake that I made. 10/10

I contacted Soundrink due to a pricing error on my receipt for being charged double for the insurance add-on. They were really great at communicating throughout the process while they got it resolved and I was able to get a refund for the duplicate charge. I have bought VIP tickets before through sound rink and I’ve never had any issues at the event or at purchase so this was probably a fluke. After bringing it to their attention they were very kind to help and assist to resolve it.

Had an issue with some concert tickets I recently purchased contacted them and the customer service was excellent with a quick response. They answered any questions I had and they were extremely helpful and courteous.

Customer service is brilliant. I got a email back as soon as possible and they are really nice. They helped with my problem step by step, would recommend!

Quick and helpful support the best