soundrink.comReviews of soundrink.com

WOWWW what can I say about this company that hasn't already been said by so many other happy satisfied customers. They are truly amazing! They literally have made a girls dream come true. I didnt think for a second that they would go that above and beyond for someone but they did and worked miracles... I now get to do a meet and greet with a band next year that I never thought was going to be possible due to a situation that was out of my hands.. I'm not sure who handled my emails but whoever did literally kept me updated all the time, wasn't ever just a generic response they responded with compassion, empathy and understanding and were literally so friendly and extremely quick to respond. I cannot recommend this company enough! First time using them and will keep going back to get those VIP packages!! Amazing company, amazing customer service and just amazing in general. MELROSE AVENUE HERE I COME!!! Thankyou so much! 🤘

For all who dont know if they could trust the offers from company. I was in this Situation. Buy vip upgrade for slaughter to prevail. 1 day before concert i get the information about entry and goodies. Customer service is fast and helpful. (Please note their CET working time!) Would buy packages from Sound rink again. Oh i forgot. Im not buyed Just a satisfied customer :)

I had an issue with shipping information for an item from my VIP package for a concert, Sound Rink support was extremely helpful and patient throughout helping me, and with the proper information that was needed I had my information changed accordingly. Thank you guys so so much!!

I emailed asking about part of my vip package that said it would be shipped. First I was told they were picked up at the show. I sent a screenshot to them where it said it would be shipped. From that point on they were extremely helpful. I had multiple questions and things I wanted more information about. They took the time to address everything I mentioned in my email and if they didn’t know the answer they gave me an idea of who to talk to. They really stayed with the issue and made sure I got everything I needed. I work customer service and I was very impressed with how the situation was handled. 10/10 for me 😊

These guys are the best! We attend a lot of metal shows and usually try to get the VIP packages. Not only are their VIP packages loaded with amazing merch, you are guaranteed an awesome experience with the artists. Every time I have reached out to their customer service with questions, they have been super quick to respond and so helpful. I wish I could use sound rink for all my shows!

Ich hatte ein VIP-Upgrade für Ice Nine Kills gebucht, leider hat sich mein Konzertbesuch auf ein anderes Ice Nine Kills Konzert verschoben. Der Kundenservice war schnell und sehr nett. Eine Umbuchung meines VIP-Upgrades auf den anderen Termin war problemlos möglich. Das Treffen mit der Band war großartig! Alles war gut organisiert.

I can't say enough wonderful things about Soundrink! I recently found myself in a situation where I needed help with my VIP package, and their customer service was beyond amazing. They were incredibly friendly, understanding, and went above and beyond to help me find a solution. It genuinely felt like they cared about making sure I had the best experience possible. I've used Soundrink for VIP experiences over the years, and every single one has created memories I'll never forget. They consistently make meeting the artists and enjoying these events feel so special. I 100% recommend Soundrink to anyone looking for the ultimate VIP experience. I'm so grateful for everything they've done, and I will absolutely continue to use Soundrink whenever humanly possible. Thank you for helping make these experiences so unforgettable! ❤️

I ordered two VIP packages for Ice Nine Kills, but unfortunately I can’t go to the shows because of work. Customer support then told me I wouldn’t get my money back because it isn’t covered by insurance. That’s €400 down the drain. SCAMMERS!!!!