Dexter H.
VIP tickets - Refund
I bought VIP tickets for a Midland concert back around 2020 and the band had rescheduled due to their own personal issues and then covid meant it had to be rescheduled once again. When the new date was announced, we were told that the band would not be doing the VIP, however, our tickets are still valid to go to the show. I had to contact them a few times to get the refund, however, this was dealt with in the end. I never got the name of the person that dealt with it in the end but they were excellent.