SoundCloudReviews of soundcloud.com

Soundcloud is a shame!!! I paid for a pro subscription and they NEVER answered to my questions since 3 months! I've tried several times, but they just take the money and don't give a fXck of their customers!

The have me charged twice the amount for months now I canceled and will never use them again!

Soundcloud fjerner pludselig omkring halvdelen af mine sange og det er complet umuligt at få dem lagt op igen, har spildt 4 år på at opbygge denne base for min musik.

Nur Probleme mit dieser Webseite. nichts funktioniert auf anhieb normal oder flüssig, Und das bei einem High-End PC mit 50k leitung... Beim Upload steckt die Webseite ständig fest und beim Anmelden kommt man nur mit mühe an der Capcha Prüfung vorbei, man macht sie richtig aber kann sich nicht einloggen weil dort einmal sagt das es falsch sei nach dem man bereits einen grünen haken bekommen hat. SoundCloud nervt nur noch.

I can't unsubscribe. They have done everything to make it impossible. The Go+ is not delivering, total waste of money.

In the modern landscape of digital distribution, finding a platform that balances ease of use with professional-grade reach is the holy grail for creators. While SOUNDCLOUD has undoubtedly carved out a space as a top-tier contender, my experience has been a study in contrasts: brilliant performance marred by a few frustrating operational friction points. First, let’s give credit where it’s due: the platform is exceptionally strong. It functions as a reliable engine for getting work out into the ether, and the infrastructure feels robust. However, even the most polished engines need a manual for when things go wrong. Here is where the experience hits a few speed bumps that, if smoothed out, would make this platform untouchable. The "Pull the Plug" Problem One of the most glaring omissions is the lack of a "Take It Down" button for distributed releases. In the fast-moving world of creative content, agility is key. If a mistake is made, or if an artist needs to pivot quickly, waiting on a sluggish manual removal process is like trying to turn a cruise ship in a bathtub. Creators need autonomy; the ability to instantly retract a release should be a foundational feature, not a request-based ordeal. The Value Proposition of "Pro" Then there is the Pro Subscription model. Currently, the "Pro" label feels more like a badge than a toolbox. A premium subscription should feel like an investment that pays dividends, yet the current offering is strangely disconnected from the user’s primary needs. Specifically, the limitation on "likes" and "listen-backs" is baffling. If I am a paying professional, I am likely trying to expand my network and engage with other creators. Restricting my ability to interact with the community feels like a penalty, not a perk. These engagement features should be unlocked—or at the very least, greatly expanded—as part of the Pro package. Why pay for a premium tier only to be tethered by the restrictions of a free account? The Human Connection (Or Lack Thereof) Perhaps the most critical area for improvement is customer support. In an industry built on human creativity, interacting with a faceless ticketing system can feel incredibly isolating. When an issue arises, creators don’t want to be greeted by a bot or a canned email response three days later. We need a lifeline—a dedicated support email that actually triggers a human conversation, or better yet, a contact phone number for urgent technical hurdles. When technology fails, a real voice or a direct line of communication is the difference between a minor annoyance and a total crisis. Final Verdict SOUNDCLOUD has the mechanics of a great service, but it needs an injection of user-centric design. By granting us the power to manage our own releases, making "Pro" actually feel premium, and providing a gateway to real human support, the platform could move from being "very good" to truly indispensable. I hope the team is listening—because their users certainly are.

do not use Soundcloud for Artist / Repost Exchange Services. Because of bad customer service. I sent 10 complaints and have been waiting 3 months for a reply but no reply. This is so bad. I hope no one distributes music via Soundcloud for Artist/Repost Exchange

Had SoundCloud for 10 years and one of the best music apps going along with Apple Music love the features random plays and it’s affordable