Helena M.
Erstmal nach dieser Werbung…
Erstmal nach dieser Werbung von SoundCloud selbst, SoundCloud gelöscht und Spotify installiert.
SoundCloud - We Move Music
SoundCloud (soundcloud.com) has 699 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
699 approved reviews, newest moderated first
Helena M.
Erstmal nach dieser Werbung von SoundCloud selbst, SoundCloud gelöscht und Spotify installiert.
Jacob
DO NOT USE THIS DISTRIBUTER! They Stole 4000+ in earnings from me. My song blew up on tiktok in which I emerged a little over 3 million streams. 1 month after my song was live and doing well I recieved a email saying my Soundcloud for Artist account is terminated due to distributing and monetizing copyrighted content. I was very confused because this was my song that I made from scratch including the beats, audio and lyrics! When contacting support they stated that I need to contact the complaint ; I was very confused who would complain that my music containted copyright, as I had the rights to distribute it as this is MY song. After doing some research I found out this person distributed MY track and had the audacity to try and take down my music through reporting to soundcloud and spotify! Even after explaining to them what occured they didn't care, constantly replying with the same generic "You need to message the complaint".I pay 144$ for incompetent staffs and weeks for a reply from support??? STAY AWAY FROM THEM, STICK TO DISTROKID OR CDBABY!
Steven C.
I have two SoundCloud pages. One is a host for all my music, and it basically—very basically—does what I want it to. It sits there on an attractive page for which I picked out the artwork and offers people the opportunity to play my songs. If I want to promote it, I have to do all the work myself. SoundCloud offers little or no help there. But I can live with that. The second page is for official releases from my band and I use it solely for distribution and reposting to platforms like Spotify, Apple Music, iTunes, etc. I released three albums this way and the initial releases went fine. The problem is SoundCloud is supposed to deal with replacement of tracks, artwork changes, etc., to all repost platforms. And most of the time they just, well, . . . DON'T. I remastered and reedited several songs which I wanted to replace on Spotify and the others. Sometimes SoundCloud confirms that they received your request (with ticket numbers) and then they DON'T FOLLOW UP. Sometimes they confirm that they’ve completed your request and just DON'T FULFILL YOUR REQUEST. Sometimes they DON'T confirm receiving your request and DON'T DO ANYTHING. Then they ignore follow-up questions about those requests. Here’s the kicker. There’s no customer service rep you can actually talk to. No phone number, no chat option. Only email requests. You can rate your customer service transaction, but If you leave the requisite amount of time they need to fulfill the request, and go back to downrate the transaction, you’ll often get a message that the ticket has been closed. If you let SoundCloud manage you in this way, you’ll spend so much time following up; checking that they did what they said they did; opening new tickets for things that they never acknowledged at all, that you might as well be managing your music yourself. Of course, that leaves you little time to actually make music. Not all of us have personal managers who take care of these things. I have two ratings for SoundCloud: As a hosting platform, THREE STARS, and you can add or subtract stars based on your usefulness to THEM as a venue for THEIR self-promotion. If you want a page that sits there and waits for the people you inform of your music to access, perfect. A home run. As a repost platform, to sell your work: ONE STAR. Apply the same formula for adding and subtracting stars based on your sale-ability. If you’re a struggling artist, you won’t get any help. Just forget it and find a more reputable venue.
usernameyrn
i can’t speak for the people talking about soundcloud for artists but personally my experience with soundcloud is very good, i’ve switched to different platforms but i’ll end up not finding a bunch of songs becuase of their strict uploading guidelines so i’ll stick to soundcloud and personally that’s fine with me becuase the songs you find are endless and it’s the same price for premium as all the other platforms $11.99 AND they offer a $5.99 mid range plan. 1 thing i miss is the eq setting tho, otherwise - highly recommend
Maria
Soundcloud have completely unethical refund / renewal policies. I subscribed last year for a Next pro account. (Year-long subscription). I used it for a month and that's it. When signing up, I saw that what i bought was a year-long subscription, not a forever one. With no notifications sent to me, my subscription renewed today for 90 pounds. There is absolutely nobody to talk to. You only get a chat bot that takes you back to FAQs. I have now cancelled but it's unfair. Why can't i get a refund for a product I am not using and which I'm trying to return on the same date as the renewal.The payment is still pending on my account. But there's no way of contacting Soundcloud. I would stay away from this company.
John S.
The soundcloud consumer app itself is fine but I wouldnt use soundcloud for distribution as their customer service is lacking and takes way too long to reply to you (just got a reply today to an email from 9 days ago).
Eris
This is a complicated to swallow review... So a few years back, i uploaded a bunch of songs, which later found out i was cohearsed into writing, thanks right weener facebook for brainwashing me into that... the reason i added facebook is because two of the three accounts i have were inaccessable to delete or remove said accounts. Since facebook was the source of the two accounts, after Trump's victory in 2016, i had a group of anti-trans antagonists group report my profiles... and i no longer had access to soundcloud... i made a third soundcloud to upload my switch of genres (from insane EDM to Classical...) i also messaged them that i wanted a specific song taken down, (which uses derogatory words... like half of them. to the point that it could easily be mass reported and removed. I don't hold those views that facebook forced upon me anymore. (and haven't since 2017.) The reason for this review is because that specific song comes up really early in multiple searches (sometimes first depending on the search engine.) That song does not hold any significance to my music... and have released 49 official albums. However, when i brought this up to them they requested a photo of my id to prove it is me... Okay, i am a trans woman, who has not had her name legally changed... nor did i include any photos of me in any of my soundcloud... and my name is Eris Capeditiea... i am the only Capeditiea in this world. I've wanted that song removed for a few years now. Not because of fear of cancel culture, but from the fact that i don't want to have any association with the word vugarity the song provides. (even though the wording was mainly a prediction of how the trump administration was going down. i think south park even got the idea for Mr. Garrison portraying trump from this. ("White Pre-Village" is the song if you'd like to know... and report it if you want... it is one of the few songs i regret making...) I also am letting soundcloud know about this review.
Kolja B.
...ich habe versehentlich next plus anstatt next pro abgeschlossen, ich bekomme keinerlei funktionierende Hilfe - jetzt habe ich denen auf den a.b. gesprochen auf deutsch, bin mal gespannt !!! UPDATE !!! Es scheint als das es doch noch zurechnungsfähige Menschen in Berlin gibt :-) Auch die Bearbeitungszeit war überraschend schnell, hätte ich nicht mit gerechnet. Mein Problem wurde zu meiner Zufriedenheit gelöst, danke s.c. support!