SoundCloudReviews of soundcloud.com

Works great from the listener point of view. Once discovering new music from indie makers, try to support them with getting their things and what not. Hope indie artists get paid from the streaming service.

Could be better, they removed my tracks from 2008, lost forever, pretty bad for what was suppose to be cloud storage.

works very good but ads are a bit long and much better quality than spotify (on some songs)

great for uploading music hate nextpro stay away from nextpro that 1 star off is you cant upload music without nextpro

Har altid brugt SoundCloud specielt når jeg træner nu er jeg dog begyndt at få reklamer efter hver sang næsten

Update: 5-17-2024 Things have been improving, some of which may have been operator error (me). In at least one case, I had somehow entered the same track twice, which appeared as two different tracks, but with the same name (not sure how this is even possible). Anyway, I did correct that . . . in another case, I wanted to change the version number / description of a track, but for whatever reason, that particular web page could not activate that process, but then, received an email a few days later, acknowledging this and had it changed. So, as a paying pro customer over many months, for the most part, Soundcloud has actually been good, their beta updates are still a work in progress (?), but is still a good service to work with. =================================== previous review: 4-10-2024 I've been a paying pro customer for many months, but recently they're having some strange software problems. They've been trying to launch a "beta" version. In my "new beta" account management page, some of my tracks had lost ALL of their plays (???), others were suddenly "locked" from public view, which I then manually opened again. There were obscure old tracks that got mixed up with the most recent (and relevant) tracks. Of course, I tried reaching their "service", from which there still has been NO response. I like the general concept of SC, some of my tracks have received great support, but they should focus on making their current version as functional as possible, not venturing off into creating a buggy beta version with yet to be relevant additional features. The current "old" version seemed to be working just fine . . . maybe not perfect, but for what it is, it's fine. Parting thought of the moment . . . the AI bot that tries to "solve" whatever question is being asked, is unbelievably inept, kept sending out "help" articles that completely missed the point of what was being asked, and, how surprising, never have heard back from any actual humanoid lifeforms. Of course, if SC does actually respond to any of this, and maybe help solve some strange issues, I'll happily update this review.

A year ago I created a account on soundcloud to promote my own composed music. My misstake was that I used an email I normally dont log on to (my artistname) and thereby missed the reminder telling me that money would be drawn from my account. My activity on Soundcloud after the first month is zero and my intention was to let it slip into oblivion as yet annother failed endeavour in music composition. Needless to say I totally forgot that i even had a subscription (Im guessing its on autorenewal by default). 30 seconds after receiving a Paypal notification that soundcloud had drawn money for annother full year I logged in on Soundcloud, made a ticket and cancelled the subscription. I explained my situation to support and hoped they would understand this honest misstake and refund me my money. Now its been 2 weeks and still no reply. I fully understand that its me who made a misstake, however Im very much hoping that Soundcloud.com dont take this as easy money grab from a stupid costumer instead of doing what most honest companies would do (me included beeing selfemployed) to refund for a service not wanted nor used. This should and can be a 5 star review if Soundcloud.com handle this customer the way their reputation dictates. About a week after this review I got refunded, It seems Soundcloud have a customer support after all. Judging of the response time I'd say they need to hire more people. Anyhow, Im not without blame for this so I'll gladly change my rating to a weak 4

...ich habe versehentlich next plus anstatt next pro abgeschlossen, ich bekomme keinerlei funktionierende Hilfe - jetzt habe ich denen auf den a.b. gesprochen auf deutsch, bin mal gespannt !!! UPDATE !!! Es scheint als das es doch noch zurechnungsfähige Menschen in Berlin gibt :-) Auch die Bearbeitungszeit war überraschend schnell, hätte ich nicht mit gerechnet. Mein Problem wurde zu meiner Zufriedenheit gelöst, danke s.c. support!