SoundCloudReviews of soundcloud.com

I released an album but realized that i needed to cancel the release. I sent information needed to support and they havent gottten back to me, so i released a similar album and not even 48 hours, it was rejected. So they cant cancel a release after getting in contact with them but they can quickly reject a submission. And whenever im trying to upload more music tracks, i tried to upgrade to the next pro. but just tells me im on next plus, and when i try to renew my next plus, i get an error screen and theres no way to cancel!

I have used Soundcloud for my Podcast and they have been good company but since 2 months do they not repair things that am broken. It can showing no listener to my Podcast but I can tell I have listener every day. Since 2 months have I not could see where my listener is coming from and it is important for me. I pay for one year and want soundcloud to be better. I pay for more platforms but soundcloud is worse of them.

Don’t use this company! I signed in for a free trial via my iPhone. They then auto charge you when the trial ends, BUT TO CANCEL THIS SUBSCRIPTION YOU NEED TO USE A COMPUTER! 🤬. Very annoyed with them. Surely you need to be able to cancel via your mobile device, if you signed up via your mobile device….. Money grabbing company! Avoid.

I need to say upfront my review is strictly related to their customer service team, which seems it doesn't exist basically, as I've raised a couple of tickets with them over one month ago and still received no reply! This is abysmal, it has never happened to me with any other company. And I actually pay for a pro account! Are we all giving in to AI and robots...?

Nach jedem Lied eine oder zwei Werbungen, das ist nicht mehr auszuhalten. Früher habe ich Soundcloud sehr gerne gehört, hatten auch Werbungen, aber nach vier, fünf Lieder, aber jetzt ist einfach Katastrophe. Jetzt werde ich mir andere Wege zum Musik hören suchen, aber definitiv nicht SoundCloud.

El servicio al cliente de la app es fatal!! Sin importar si pagas por un servicio premium o no... Además de que a veces los errores que dan en las reproducciones no se molestan en arreglarlos, es horrible.

Ich nutze Soundcloud eigentlich schon sehr lange. Aber was mich mittlerweile massiv stört die aggressive Werbung. Mal mitten im Set wird es unterbrochen. Das diese länge von der Werbung. Und die Preise sind viel zu teuer.. Preis-Leistung stimmt absolut nicht.

A year ago I created a account on soundcloud to promote my own composed music. My misstake was that I used an email I normally dont log on to (my artistname) and thereby missed the reminder telling me that money would be drawn from my account. My activity on Soundcloud after the first month is zero and my intention was to let it slip into oblivion as yet annother failed endeavour in music composition. Needless to say I totally forgot that i even had a subscription (Im guessing its on autorenewal by default). 30 seconds after receiving a Paypal notification that soundcloud had drawn money for annother full year I logged in on Soundcloud, made a ticket and cancelled the subscription. I explained my situation to support and hoped they would understand this honest misstake and refund me my money. Now its been 2 weeks and still no reply. I fully understand that its me who made a misstake, however Im very much hoping that Soundcloud.com dont take this as easy money grab from a stupid costumer instead of doing what most honest companies would do (me included beeing selfemployed) to refund for a service not wanted nor used. This should and can be a 5 star review if Soundcloud.com handle this customer the way their reputation dictates. About a week after this review I got refunded, It seems Soundcloud have a customer support after all. Judging of the response time I'd say they need to hire more people. Anyhow, Im not without blame for this so I'll gladly change my rating to a weak 4