Stefan S.
They are scammers
They are scammers. Don’t use them! They take your money without providing any service or support.
SoundCloud - We Move Music
SoundCloud (soundcloud.com) has 699 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
699 approved reviews, newest moderated first
Stefan S.
They are scammers. Don’t use them! They take your money without providing any service or support.
Toni S.
I deleted 6 years ago my songs through a distributor...Soundcloud still claiming my songs after 6 years!!! They will deal with a big lawsuit, I promise you that!
Cyrus R.
SoundCloud presents itself as a great platform for independent artists, constantly pushing their Artist Pro program, distribution, and monetization services. However, once you sign up, you quickly realize that their promises are empty. Despite being a long-time SoundCloud user, I have repeatedly faced unjustified rejections when trying to monetize my music. They always have an excuse, often based on false premises. One major issue is their lack of understanding of music rights and licensing. For example, they fail to distinguish between an original arrangement of public domain music and a cover, demonstrating a lack of basic industry knowledge. Additionally, SoundCloud has an agreement with KODA, yet they have never reported my streams, meaning I haven't received the payments I am entitled to. This raises serious questions about their transparency and reliability as a platform for professional musicians. Another major flaw is their AI-generated music accusations. I produce all my music in FL Studio using Native Instruments plugins, yet they repeatedly refuse to monetize my tracks, claiming they are AI-generated. Even after providing screenshots, proof of my licenses, and detailed explanations, they continue to reject my music with generic, dismissive responses. Ironically, I've had my SoundCloud account for over a decade—long before generative AI even existed. If you simply want to upload your music for exposure, SoundCloud works. But if you're expecting reliable monetization and distribution, forget it. Their amateurish approach, lack of expertise, and dismissive customer service make them a waste of time and money for serious artists.
Andy Delisle D.
For the past year, I have never had so many problems with SoundCloud customer service. When I have a problem, whether it is a release or something else, I have no follow-up from them, as if there was no one working to help artists. A recent problem: I have the entirety of an exclusive song that I paid the price for. When I sent an alternate version of my original song; "he said that the song sounds like a previously released one." I know, it's my song, and that's why I sent you the License of the original because it's an alternate version. F***, I hope the company improves, otherwise, they're going to lose artists and their distributor license if they can't fix their problem. My Ticket number: 3443016
MetinTok
Ist leider nicht mehr wie früher. Die Werbungen sind nicht mehr zu ertragen. Ich meine ja, gehört dazu aber mittlerweile entsteht nur noch Frustration. SoundCloud habe ich seit Jahren allen anderen Streams bevorzugt. Bin wirklich enttäuscht.
Laurie R.
I made the mistake of paying for Artist Pro thinking I could monetize my original music. They rejected my original music, gave a list of "possible" reasons, and don't respond to inquiries about it requesting an actual explanation. Just took the subscription money and ran.
Ashot D.
I didn’t received my earnings from the beginning of 2022 to the now. It means I did not received the earnings for 3 years. And have a thousands plays of my music every month. I sent a dozens of messages to the support for 3 year and they just replied sometimes with the same reply that they need time to clarify the issue. It seems they just stole my money. It seems they fraudulently appropriated my money. Many years ago it was a great service when they was a free service. After they became a paid service, it seems they just a scammers who steal artists' money. I think I will start a lawsuit against them. And it is going to be a huge fraud trial.
Éamonn O' K.
Charged twice for monthly subscriptions.