This platform had deleted my songs in store which they took my money only without even telling me first hand if I violated there rules and regulation. as months passed my plays were reduced to nothing per day. and I didn't know that these guys will find fault of something just to remove your account. it is very disappointing considering i was with them for months and they treated me like this.
The support and customer service is so bad and a lot is there to tell. I really don't know which part of it tha tI have breached their violations when they just couldn't tell me. or at least send me a warning or whatsoever.
Kindly avoid this application this will cost you and it will just eat your money and without proper justification or reason they will then delete your song from music stores.
MB
MBT
Abzocke, widersprüchlich
Jetzt was Neues. Ich habe gekündigt, SC bestätigt, dass sie keine Zahlungen einziehen. Aber: sie ziehen weiter über meine KKarte ein. Und jetzt, auf Nachfrage: ist garnicht SC schuld, sondern ich, weil ich angeblich ein Apple Abo abgeschlossen hätte !!! Allerdings habe ich kein solche Apple Abo, ist auch das Gegenteil von dem, was sie vorher behauptet haben. Das ist Abzocke. Geht jetzt an die Behörden.
DI
Diego
Don't Buy Artist or Artist Pro
Don't Buy Artist or Artist Pro. Soundcloud has turned into a scam company. They keep advertising services as Monetization and Distribution but they don't have the capacity to provide them.
Tracks are in review for months. The support is not existent and has been replaced by AI.
It's super frustrating and there are better alternatives online. Just don't use Soundcloud if you care about your mental health.
PS: Check Reddit or X. They are full of complaints every day.
DJ
DJARCADE
NON FATE IL PIANO PRO
siamo produttori e vi dico che il piano pro è una truffa
non monetizzano i brani e gli stream calano senza motivo
non si capiscono i conteggi
un disastro
SL
Sandra L.
Lasst die Finger von SoundCloud das ist…
Lasst die Finger von SoundCloud das ist der letzte Laden😡
Seit September gekündigt und die Abbuchungen laufen einfach weiter. Mehrfach kontaktiert per Email keine Antwort und wenn dann immer das gleiche sie müssen überprüfen. Habe Ihnen alle Unterlagen gemailt , habe bis heute kein Geld zurück bekommen!!!
OR
Otto R.
Bad service
Distribution is apparently done by an automated process which isn't able to understand any artistic intentions behind naming of the tracks, artwork, and pauses/silent parts in the tracks.
Discrepancies in these areas can be grounds for rejection of submitted tracks, EP’s, and albums.
For example,
1) if one would like to use the word “by” in the name of their track, it will automatically be understood that the word after it is the author's name even if that is not the case. As for some reason it is forbidden to include the author’s name in the name of the track, which would be fine with any other distribution platform, the submission would be rejected, even if the “by” and anything after it is part of the track’s name;
2) for some reason, the words in artwork for your track have to correlate with the name of the track, which impedes seriously upon the freedom of authors’ artistic expression;
3) the submission system will change data in your submission without your knowledge – authors’ names, the fact whether the track is an instrumental track or a song, language of lyrics, and even the release date. In my experience, coincidentally or not, all of the unwanted changes have caused denial of my releases. Even after changing everything to as intended, the system would roll-back these positive changes to match the ones that would cause another denial.
The customer service is non-existent and has been replaced by an “AI” chat-bot. Writing to the one and only e-mail address that could be surmised from the site, would produce an auto-reply to bugger off. Writing to customer service via this chat-bot has never ended with a response even after a month of wait.
At times, it’s either impossible to log into artists’ section of the page or it would loop-back to another page, thus barring access to my account altogether.
Excuse that they are understaffed is immaterial. Don't fire live employees for AI- or whatever-powered garbage. It is entirely your fault. I am not seeking satisfaction of my needs I paid for, as I’ve since concluded my dealings with this business.
IS
Ian S.
Utter shite
Utter shite, my tracks keep getting rejected for the artwork even though it isn't copyrighted and the support doesn't work, you just get a history of your last conversation with a bot and unable to log a ticket. Worst £75 I have ever spent. Coupled with the fact artists are not getting paid i'd stay well clear. Am going to cancel my subscription
MB
Matthias B.
Beste Seite
Beste Seite, um schnell und einfach mit Musik Geld zu verdienen: Soundcloud hat dreimal so viel Musik im Angebot und ist teilweise sogar komplett kostenlos. Das Preis-Leistungs-Verhältnis ist unschlagbar. Ihr werdet euch wundern, was Soundcloud zu bieten hat, mal abgesehen von den teilweise mega Remixen.