Magali M.
Love the products.
Love the products.
Response from SoulCybinApr 24, 2024
We Love Our Members!

Discover psilocybin microdosing for healing and transformation. Unlock your mind, Free your soul. https://soulcybin.org
SoulCybin (soulcybin.org) has 415 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Magali M.
Love the products.
Response from SoulCybinApr 24, 2024
We Love Our Members!
George E Dennis J.
Suffering from some addictive behavior and mild depression, social anxiety, and the microdose Ing has been extremely extremely helpful in my opinion sober Good energy, good creativity, less anxiety
Response from SoulCybinApr 24, 2024
Dear George, We are So happy to read this. It is magical to see what the medicine can do. George, what do you feel we could have done differently to have gotten a 5-star review from you? Your feedback helps us to constantly improve and is truly appreciated! Thank you!
MV C.
The products are high quality and I've been so appreciative of the support and journeys it's allowed me. Moreover, the humans behind the products are also phenomenal. They are thoughtful, kind, and even though this is a business, it feels like it's a lot more than about money. I'm really grateful my naturopathic doc recommended you guys to me.
Response from SoulCybinApr 24, 2024
Wow! This is so Amazing! Thank you so much for this beautiful review. We feel the the kindness and quality of our members is as quality as the benefits we offer... Thank you again!
Paul M.
The products are great; the best of any supplier I've tried. And they ship very quickly. Also, their customer service has also always been excellent whenever I have a question.
Response from SoulCybinApr 23, 2024
Wow! Paul, Thank you so much for this wonderful review. We are always happy to be of service to all our wonderful members!
Susan
I had a rocky start with this company, as the instructions regarding payment were not clear enough for me to avoid a lot of frustration on my part. However, they did resolve the confusion and I quickly received my samples. The products received are of the highest quality I have experienced. The information on the website is invaluable. I am already feeling positive benefits, and have placed an order to receive more. I am impressed by this company and even though they may have gone through some growing pains as the business has grown, I feel complete confidence in the quality of the products and have referred family members and friends. FYI: There is a scam business with a similar name that comes up on a google search for a customer service phone number. It is not the legit company! The real SoulCybin company has very clear and positive intentions, and I'm grateful for what they provide. I will update this review when I receive and try the promised free samples!
Response from SoulCybinFeb 27, 2024
Hello dear Susan, Thank you for your updated review. We are so sorry for these frustrations and delays in processing the shipping of your free sample packs! The issue turned out to be that your bank account was not under your name, and you did not place the donation number in the notes section of your Zelle transfer. If neither your name nor the donation number are shared with us, there is no way for us to match the transferred amount with your specific donation. I hope this makes sense. My colleague has since found your transfer, under your business's bank account. We have processed your free sample packs and you should get them soon! :) For the future, know that we work Monday to Friday, only until 5pm EST, so any emails sent after 5pm EST on Fridays will be responded to on the next business day. We also do not have a phone number as of yet. There are actually two companies scamming as us (soulcybin.io and soulcybin.co) which do have phone numbers. You might have called one of them. Our only actual website is: https://soulcybin.org/ Again, sorry for these mix-ups! We hope you enjoy your free samples when they arrive and that you have a relaxing week. In sacred service, Olivia SoulCybin Member Services https://soulcybin.org/
Linda B.
I placed an order with them with instructions for the delivery person to leave the package by my apartment door due to theft. The order came very quickly & to my surprise someone at SoulCybin had written a note on the outside of the package with the delivery instructions. So the package ended up being delivered without any issues. I have packages delivered a lot & this is the first time a company has been this thoughtful. I was so impressed that they took the time to make sure the package got delivered. I usually get responses such as "Sorry, but that's your problem, nothing we can do". I will be ordering from them again!
Response from SoulCybinJan 18, 2024
Hi Linda, Thank you for your review of our shipping and fulfillment team! We always try to help our dear members to the best of our abilities! We look forward to continuing to do so for you. :) Blessings and best wishes, Olivia SoulCybin https://soulcybin.org/
Lawrence T.
My personal experience was I got a MASSIVE headache. This did not seem normal and I couldn't help wonder if one of the samples had something in it or was the problem something on my end. My intention and hope was for "immediate decrease in depression and increase in happiness". While I didn't want to throw them under the bus for this, I corresponded with someone named "Andy" about this who wrote, "Dear L, Thank you so much for reaching out!! We are sorry to read this! Honestly, that's very unusual! We believe that all effects we get in contact with the medicine are part of the journey for self-discovery, so there are no side effects, just effects. May I ask you a few questions that could lead us to a better understanding and advice? At what time of the day did you take the capsule(s)? Are you taking any other supplements or medications? Did you have coffee before? Did you find space, and time, and set an intention? Did you drink water during the day? Headaches usually are related to a state of dehydration. I will definitely forward your experience to our team for them to check if something could have gone wrong. I would like to say that everybody is different, so we need to find our unique relation the medicine. We are happy to support you for this! Looking forward to your response! I will be attentive Wishing you a wonderful day! In Sacred Service, Andy" None of these things seemed to be related to me and my situation. While I appreciated the email, after I wrote them back, I never heard from Andy or anyone again. I felt honestly, that they were more worried about a lawsuit, then truly wanting to understand, troubleshoot and be compassionate towards my issue. (Even to say, "throw away your sample. We'll send you a new batch just in case there was anything wrong with it.") So even if it gave me a headache I understand that may not be anyone's fault, however, the customer service response - or no-response after saying they would look into it - for me was less than great. UPDATE: After learning about my 3-star review, they came back to me with the explanation of missing my emails due to switching over to Zendesk. So I gave them the benefit of the doubt and I upped the review to 4-stars.
Response from SoulCybinJan 18, 2024
Hi Lawrence, Thank you for your initial review and your update as well! If you do ever want to try the medicine again, please check out the last email I sent to you. It contains a coupon code as well as a more in-depth explanation about what could've happened the first time you tried the microdose. :) Blessings and best wishes, Olivia SoulCybin https://soulcybin.org/
Bradyn D.
I recently bought SoulCybin’s 200mg capsules and was blown away by the first time I have used them I noticed an immediate decrease in depression and increase in happiness. I am so very happy by the customer service, I have bad anxiety so when I requested if I could get faster shipping they immediately with no charge helped me out and took care of it for me. I am so thankful for this companies hard work and look forward to obtain more of the products they offer, thank you SoulCybin!
Response from SoulCybinJan 18, 2024
Hello Braydyn, Thank you so much for your review! We are happy to hear your enjoyment of our 200mg capsules. :) Don't hesitate to reach out to us in the future via email [email protected]; we are always here to support our members! Blessings and best wishes, Olivia SoulCybin https://soulcybin.org/